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Touchstone Research, Inc.

New Haven, Connecticut

Qualitative Research

Quantitative Research

Recruiting

Touchstone Research delivers innovative qualitative, quantitative, and recruitment solutions, driving insights for top global brands.

Why choose Touchstone Research, Inc.

Innovative Methods

Expertise Across Industries

Security & Data Quality

Global Coverage

Youth & Family Experts

About

Touchstone Research (TSR) is a full-service market research company delivering cutting-edge qualitative, quantitative, and recruitment services to leading brands worldwide. For over 30 years, we’ve partnered with clients across industries—including media & entertainment, technology, consumer goods, and education—to uncover actionable insights that drive innovation and growth.


Our expertise spans a wide range of methodologies, including focus groups, in-depth interviews, usability testing, and online surveys, complemented by advanced analytics and proprietary tools like Dial Tester for real-time feedback and Secure Content Testing (SCT) for unparalleled content protection. Additionally, we provide robust solutions for ongoing research needs through customizable online panels and communities, offering agile, always-on insights.


We are pioneers in AI-driven research innovation, offering Augmented Sampling to fill data gaps, meet hard-to-reach quotas, and reduce field time while maintaining data integrity. Our Conversational AI Surveys transform traditional surveys into dynamic, chat-based experiences, seamlessly blending qualitative richness with quantitative scale to deliver deeper insights and boost engagement.


We specialize in youth and family research, leveraging our COPPA-certified PanelPolls community to access hard-to-reach demographics like kids, teens, and parents.


Our recruitment team ensures high-quality participants through multi-layered screening processes and global reach, sourcing respondents for studies across the U.S. and 60+ international markets. From designing projects to delivering data, Touchstone’s experienced team integrates seamlessly with clients to deliver exceptional service and insights that inspire confident decision-making.


With a commitment to data security, quality, and innovation, Touchstone Research is trusted by global businesses to meet their most complex research challenges.

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INFO

Mailing address

470 James Street

Suite 007

New Haven, Connecticut,
United States of America

06513

Metro: New York (NY--NJ--CT)

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International capabilities

United States of America, United Kingdom, Australia, Canada, India, Germany, Brazil, Colombia, Denmark, France, Hong Kong, Hungary, Ireland, Italy, Japan, Mexico, New Zealand, Philippines, Romania, South Africa, Spain, Netherlands, Turkey

Industry affiliations

Insights Association (United States)

QRCA (United States)

Key personnel

Aaron Burch

Co-Founder & CEO

Steve Burch

Founder & CFO

Travis Santa

Chief Operating Officer (COO) & Security Officer

Resources

Content Library

17 results

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SHERI STARK JOINS TOUCHSTONE RESEARCH AS SR. QUALITATIVE ANALYST

Press Release

Touchstone Research is excited to announce the addition of Sheri Stark to our team as a Senior Qualitative Analyst. Sheri brings nearly 20 years of global market research experience, enriched by her extensive knowledge in both qualitative and quantitative methodologies, with a specialization in hybrid approaches. Sheri is a seasoned moderator with a broad range of expertise, including both in-person and online methods. Her skills encompass focus groups, IDIs, ethnographies, co-creation sessions, UX research, and insight communities. On the quantitative side, she has a robust background in messaging, branding, usage and attitudes, reputation studies, satisfaction surveys, segmentation, tracking, and product testing.

by Aaron Burch

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Touchstone Research Promotes Sara Sidlowski to Senior Project Director

Press Release

Touchstone Research announced today that Sara Sidlowski has been promoted to Senior Project Director on TSR’s Qualitative Recruitment research division. In her new role, Sara will serve as a senior leader on TSR’s qualitative and recruitment project management teams as well as continue to support TSR’s core technology, media and entertainment, and youth and family client accounts.

by Aaron Burch

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Touchstone Research Promotes Alexis Warnick to Senior Project Director

Press Release

Connecticut– March 6th, 2023 – Touchstone Research announced today that Alexis Warnick has been promoted to Senior Project Director within TSR’s qualitative research division. In her new role, Alexis will continue to work across different clients and qualitative methodologies, and oversee TSR’s core media entertainment and technology, as well as youth and family client accounts. She will help the firm’s continued pursuit of Innovation & Excellence across research methodologies, technologies, and business operations.

by Aaron Burch

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Elecia Allen Joins TSR as Senior Project Director

Press Release

Touchstone Research announced today that Elecia Allen has joined the firm’s growing talent pool as a Senior Research Director on TSR’s qualitative team. Elecia will work closely with TSR’s youth and family, media entertainment, and technology clients to help execute a wide range of innovative qualitative research studies. “We are thrilled to add Elecia to our ranks at Touchstone Research. Her demonstrated experience with a variety of research methodologies and consumer segments makes her a great addition to the organization. We are eager to add her creativity and positive energy to the team and can’t wait to see what she can do!” – Karen Spruill, Research Manager

by Aaron Burch

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Touchstone Research & SUP3RNATURAL Announce Strategic Partnership

Press Release

Touchstone Research, who provides consumer research services for the world’s largest media & entertainment, technology, youth and family brands, will expand its ability to support clients with the SUP3RNATURAL partnership. “We’re partnering with SUP3RNATURAL to bring our clients added value when it comes to actioning research in service of Marketing,” said Aaron Burch CEO of Touchstone Research. Aaron added, “In addition to providing our clients with data-driven insights into their consumers, our partnership with SUP3RNATURAL and their marketing strategy skill set, allows clients to access a singular external partner experience as planning goes from fielding research to writing the creative or campaign brief. ”

by Aaron Burch

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TOUCHSTONE RESEARCH CREATES DEDICATED QUALITY CONTROL TEAM

Press Release

As part of our continued effort to maintain data integrity and quality, TSR has created a dedicated Quality Control team. The QC team meets on a regular basis to audit current data-quality systems and test new tools and processes for improving data quality. The overall objective of the QC team is to ensure our suite of automated and manual checks are cutting edge and regularly updated to keep up with the ever-evolving threat of bots and scammers in research data.

by Aaron Burch

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Touchstone Research Promotes Jacquelyn Andstrom to Research Manager

Press Release

Touchstone Research announced today that Jacquelyn Andstrom has been promoted to Research Manager on TSR’s qualitative research division. In her new role, Jacquelyn will lead and mentor a team of qualitative analysts, moderators, project directors and associates within TSR’s qual division, and will continue to oversee TSR’s core youth and family, media entertainment and technology client accounts and help the firm’s continued pursuit of Innovation & Excellence across research methodologies, technologies, and business operations.

by Aaron Burch

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ERIK ERWIN JOINS TOUCHSTONE RESEARCH AS SENIOR PROJECT DIRECTOR

Press Release

Touchstone Research announced today that Erik Erwin has joined the firm as Sr. Project Director. Erik will work closely with TSR’s tech, media and entertainment and youth and clients in executing a wide range of innovative qualitative research programs. Erik is among 15 new hires added to the firm over the past 12 months. “We are so excited to have Erik join our growing qualitative research team. As a highly experienced anthropologist of 10+ years, Erik brings a tremendous wealth of knowledge and research expertise to the team. His extensive experience working across a range of methodologies, industries, and demographics will provide great value to our clients.” – Aaron Burch, CEO

by Aaron Burch

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