UX Research & Usability Testing for Generative AI by Touchstone Research, Inc.

Specialized UX research for AI assistants, copilots, and LLM interfaces. 50+ studies focused on trust, usability, and human-centered AI design.

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What is UX Research & Usability Testing for Generative AI

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Touchstone Research is a dedicated Generative AI UX research practice helping product teams understand how real users engage with AI-powered tools. With 50+ completed studies across chatbots, copilots, LLM interfaces, and enterprise AI tools, we bring specialized expertise to the unique challenges o...

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Aaron Burch

Co-Founder & CEO

Steve Burch

Founder & CFO

Travis Santa

Chief Operating Officer (COO) & Security Officer