Top Customer Experience Benchmark Study Providers

Leading market research vendors specializing in customer benchmark (baseline) studies. Find a firm to establish a customer satisfaction benchmark against which all other research may be compared.

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Proactive Worldwide, Inc.

Proactive Worldwide, Inc.

Consulting

Full Service

Qualitative Research

LOCATION

Schaumbrug, Illinois

Proactive Worldwide, Inc.

Consulting

Full Service

Qualitative Research

Proactive Worldwide is a top competitive intelligence company offering PhD-level primary research and analysis, and tools-driven secondary research.

Why choose Proactive Worldwide, Inc.

Primary research experts

Competitive Intel Experts

Our PWWDiscovery™ methodology

Fortune 1000 trusted

Proven Business Outcomes

User Research International

User Research International

Quantitative Research

Qualitative Research

Consulting

LOCATION

Kirkland, Washington

User Research International

Quantitative Research

Qualitative Research

Consulting

We provide research, analysis, recruitment, staffing, usability labs, and support for qualitative and quantitative studies.

Why choose User Research International

Expert Researchers

Study Recruitment

In-Person Labs

Remote Moderation

Research Staffing

Forsta

Forsta

Data Collection

Quantitative Research

Software & Technology

LOCATION

London, United Kingdom

Forsta

Data Collection

Quantitative Research

Software & Technology

Forsta powers the most comprehensive set of research and insights, spanning CX, enterprise feedback, VoC, VoE, Qual, Quant and data visualizations.

Why choose Forsta

Leaders in Market Research and experience management technology

Decades of innovation from FocusVision, Confirmit, Decipher, and Dapresy—all under one roof.

8/10 Leading Market Research agencies choose Forsta

30+ years of experience partnering with the world’s leading market research agencies

Research HX is AI-powered and future-ready, continuously enhanced for speed, security, and innovation.

B2B International

B2B International

Consulting

Full Service

International

LOCATION

Columbia, Maryland

B2B International

Consulting

Full Service

International

B2B International is a leading global business-to-business market research consultancy providing customized b-to-b research and intelligence studies.

Why choose B2B International

900+ global clients

Conducted 4,000+ studies

Researched 145+ countries

Researched every vertical

13 offices worldwide