Top Customer Service Quality Needs & Measurement Companies

Advanced Analytics

Advertising Agencies

Advertising Effectiveness

Advertising Research - General

Agriculture / Agribusiness

Airlines

Artificial Intelligence / AI-Powered Platforms

Attitude & Usage Research

Audience Research

Automotive

B2B Research - General

Banking - Commercial

Brand / product / service launch

Brand / product / service repositioning

Brand Equity

Brand Identity

Brand Image Tracking

Brand Loyalty / Satisfaction

Brand Positioning

Business-to-Business

Chemical Industry

Communications Strategy Research

Computer Hardware

Computer Software

Concept Development

Concept Optimization

Concept Testing

Concept Testing - Advertising

Construction Industry

Consultation

Consumer Research - General

Consumer Trends

Consumers

Content Analysis Research

Corporate Image/Identity Research

Cosmetics / Beauty Aids

Crowdsourcing & Co-creation

Crowdtesting

Customer Loyalty / Value

Customer Satisfaction

CX - Customer Experience

CX Benchmark Studies

Data Visualization & Dashboards

Defend market share

Defend price premium

Demographic Analysis

Develop, revitalise market

Digital Media

Eastern Europe & Russia

Education

Electronics

Emotional Measurement

Employee Experience & Satisfaction

Enterprise Feedback Management

Ethnic Groups

Ethnography / Observational Research

Executives / Professionals

Field Audits

Field Services

Financial Industry

Focus Groups

Foods / Nutrition

Forecasting & Predictive Analytics

Foreign Language

Full Service

Gain new customers

Gamification / Research Games

General - Healthcare

Geo-Demographic Research

Global Capabilities

Global, multinational branding

High Technology

HMOs / Managed Care

Hospital Personnel

Hospital Purchasing Agents

Hospitals / Nursing Homes

Hybrid / Mixed Methodology

Idea Generation

Implicit Association

In-Depth (IDI) / One-on-One

In-Depth / One-on-One

Increase awareness

Increase market share

Increase sales, volume

Industrial & Manufacturing

Insurance

International / Multi-country

International Consumer Market Research

Investment Banking

IT Professionals

Journey Mapping

Knowledge Management Systems

Legal / Lawyers

Leisure

Lifestyle & Value Trends

Line / Franchise Extension

Low Incidence

Mail Questionnaires / Surveys

Management

Manufacturing / Machinery

Market & Competitive Intelligence

Market Opportunity Evaluation

Market Segmentation

Market Simulation

Marketing & Sales Effectiveness

Measurement

Media Market Research

Medical / Health Care

Mobile Ethnography

Mobile Insight Communities

Mobile Panels

Mobile Qualitative

Mobile Surveys

Multi-Country Studies

NPS Measurement

Nurses / Nurse Practitioners

One-on-One / In-depth Interviews (IDIs)

Online - Qualitative

Online - Quantitative

Online Communities - MROC

Online Panels

Open-End / Verbatim Response Coding

Packaged Goods

Packaging Testing

Passive Data Collection

Personal Care Items

Pharmaceutical - OTC Medicines

Pharmaceutical - Prescription Medicines

Post-Launch Tracking

Pre-Recruiting

Prediction Markets

Price / Pricing

Problem Detection / Dissatisfaction

Product Market Research

Product Optimization

Product Testing

Professionals / Executives

Promotion Development / Evaluation

Proprietary Panels

Psychographic Research

Psychological / Motivational Research

Purchase Behavior

Qualitative Research

Qualitative Services - General

Quantitative Research

Questionnaire / Survey Design

Questionnaire Coding

Questionnaire Design

Quick Service Restuarants (QSR)

Reputation Research

Restaurants / Food Service

Retail Industry

Sample Database / Sample Marketplace

Secondary Research / Desk Research

Segmentation

Service Quality Needs & Measurement

Shopper Insights

Statistical Analysis

Strategic Research

Supermarkets & Grocery Stores

Surgical Products / Medical Devices

Survey Recruiting

Survey Reporting and Analysis

Surveys

Technology

Telecommunications

Text Analytics

Tracking Research

Transportation

Travel

User Testing

Utilities / Energy

Virtual Reality / Virtual Shelf Testing

Website Analysis / Web Analytics

Website Usability / UX

United States of America

New York (NY--NJ--CT)

New York

Missouri

San Jose (CA)

California

Miami-Fort Lauderdale (FL)

Florida

New Jersey

Czech Republic