Archive: retail insights

The Importance of Trust in Building Strong Business-to-Business Relationships
Focus on APAC

The Importance of Trust in Building Strong Business-to-Business Relationships

Discover the importance of trust in B2B, explore challenges in today's retail landscape, and learn strategies for suppliers and retailers to foster en...

Peter Harris

Peter Harris

CEO at Advantage Group International

Insights and Analytics in the AI Era
The Prompt

Insights and Analytics in the AI Era

Explore AI advancements, data quality, and ethical considerations. Discover the potential of AI in r...

Marketers – Stop Feeling Dirty About Being Cheap
Gain & Retain®

Marketers – Stop Feeling Dirty About Being Cheap

The importance of your brand being considered good value for money.

Ken Roberts

Ken Roberts

Chief Innovation Officer at Forethought

The Challenges of Images at Digital Shelf and The Solution That Drives Shopper Growth
Ruben Nazario

Ruben Nazario

Vice President, Digital Shopper Innovation at Behaviorally formerly PRS

Bhaven Sheth from Mondelez International Shares About Getting to Know the Changes in Snack Shopping Dynamics
Colin Wong

Colin Wong

Principal Consultant at Insights Heroes

Reopening: 15 Months of COVID Shopping Trends
Consumer Behavior

Reopening: 15 Months of COVID Shopping Trends

When asked, 66% of buyers say they prefer to shop in-store, over both online and curbside delivery.

Catherine Gutierrez

Catherine Gutierrez

VP of Marketing at MFour

Here’s Why 49% Buy Luxury Products in a Pandemic

Here’s Why 49% Buy Luxury Products in a Pandemic

Learn how the finance industry can fight back with better insights.

Catherine Gutierrez

Catherine Gutierrez

VP of Marketing at MFour

In-store vs Online Shopping: Where and What Consumers Buy
Insights Industry News

In-store vs Online Shopping: Where and What Consumers Buy

Can you guess what consumers said was the most important factor when deciding on a big purchase?

Catherine Gutierrez

Catherine Gutierrez

VP of Marketing at MFour

How COVID-19 Has Changed Holiday Shopping and What That Means for Retailers

How COVID-19 Has Changed Holiday Shopping and What That Means for Retailers

Why consumer insight will be so valuable during this year’s holiday season in particular.

AL

Alessia Lamonaca

Director of Marketing at Medallia LivingLens

7 Tips to Improve Online Customer Service & Increase Sales
James Daily

James Daily

GreenBook Future List Spotlight: Fraser Bruce
Artificial Intelligence and Machine Learning

GreenBook Future List Spotlight: Fraser Bruce

Getting to know GRIT Future List honoree, Fraser Bruce, and why we should “question everything.”

Greenbook

Greenbook

Amazon Prime vs. Walmart Plus—Who Will Win?
Insights Industry News

Amazon Prime vs. Walmart Plus—Who Will Win?

They have the bricks but will they get the clicks? Should Amazon be threatened by Walmart’s new membership program? Yes.

Catherine Gutierrez

Catherine Gutierrez

VP of Marketing at MFour

COVID-19 Insights: 7 Key Takeaways on Consumer Attitude and Future Behaviour

COVID-19 Insights: 7 Key Takeaways on Consumer Attitude and Future Behaviour

Is your global brand ready for major changes in consumer behavior?

Nicole Huyghe

Nicole Huyghe

Forces of Change: Navigating Seismic Shifts in Shopping

Forces of Change: Navigating Seismic Shifts in Shopping

Safety. Loyalty, Purpose. How brands can adapt to surprising, new customer behaviors.

Glen Kushner

Glen Kushner

Chief Innovation Officer at Converseon.AI

‘Build It and They Will Come’. No, They Won’t.

‘Build It and They Will Come’. No, They Won’t.

Is your new product set up for success post-launch?

Amanda Pizarek

Amanda Pizarek

Director of Research - Americas at Watch Me Think

Data, Data, Everywhere And Not A Drop To Analyze
Research Methodologies

Data, Data, Everywhere And Not A Drop To Analyze

An argument for the importance of quality over quantity in data.

Steve Needel,

Steve Needel,

The ‘New Normal’: What Social Distancing Could Mean for Brands Long Term
Jonathan Williams

Jonathan Williams

Founder at Discover.AI

Helping J. Richard Hill & Co. Attract Luxury Retailers

Helping J. Richard Hill & Co. Attract Luxury Retailers

How a real estate consultancy pulled the interest of luxury retailers.

Jan Kestle

Jan Kestle

CEO at Environics Analytics

Decoding the Omnichannel Path-to-Purchase: Driving Brand Growth through Behavioral Design

Decoding the Omnichannel Path-to-Purchase: Driving Brand Growth through Behavioral Design

Understanding the Omnichannel Shopper is crucial to surviving in an increasingly digital economy.

Ruben Nazario

Ruben Nazario

Vice President, Digital Shopper Innovation at Behaviorally formerly PRS

How Technology is Changing the Fashion Industry
Research Technology (ResTech)

How Technology is Changing the Fashion Industry

The future of fashion is evolving with the latest trends in tech.

Simran Sethi

Simran Sethi

Why Simple is Sometimes Best
Customer Experience (CX)

Why Simple is Sometimes Best

Going back to the basics of listening to customers and quickly applying insights

Georgina Nelson

Georgina Nelson

Founder & CEO at TruRating

Speed, Creativity and Empathy: How Aaron’s Transformed Old Insights into a New Concept Store

Speed, Creativity and Empathy: How Aaron’s Transformed Old Insights into a New Concept Store

Shapiro & Raj synthesized disparate data into an actionable business plan to launch a new concept store for Aaron’s, Inc.

Zain Raj

Zain Raj

Chairman & CEO at Shapiro+Raj

Research Now SSI and RhythmOne Validate IKEA’s Digital Ad Spend

Research Now SSI and RhythmOne Validate IKEA’s Digital Ad Spend

Research Now SSI validates IKEA’s new ad with quick, quality first-party panel data

Gary Laben

Gary Laben

Chief Executive Officer at Research Now SSI

Variations on a Theme by Hawking
Insights Industry News

Variations on a Theme by Hawking

It is critical for stores to understand what time means to shoppers, and how different needs impact the way people use their shopping time.

Steve Needel,

Steve Needel,

Focus on Shoppers: How Americans Shop Online for Groceries

Focus on Shoppers: How Americans Shop Online for Groceries

The growth of online shopping for groceries in America is opening a new realm for consumer research

Rick West

Rick West

Developing an Omnichannel Consumer Decision Journey Strategy

Developing an Omnichannel Consumer Decision Journey Strategy

SKIM develop & implemented an omnichannel strategy to grow e-commerce & retail sales

Mike Mabey

Mike Mabey

Get Ready For The Next Sea Change In Marketing

Get Ready For The Next Sea Change In Marketing

7 ways retailers as publishers & ad networks are changing marketing.

Joel Rubinson

Joel Rubinson

President at Rubinson Partners Inc

I Have A Dream
Research Methodologies

I Have A Dream

Category management is being used by retailers and manufacturers to deliver what shoppers want.

Steve Needel,

Steve Needel,

How to Solve the Most Common Data Problems in Retail
Insights Industry News

How to Solve the Most Common Data Problems in Retail

Data science software maker Dataiku explores the types of data problems facing retail and the steps to take to become more data driven.

Pauline Brown

Pauline Brown

Seeing is not Believing
Research Technology (ResTech)

Seeing is not Believing

Hotspex discovered that online testing is as effective as laser eye-tracking and, in the process, they uncovered a disruptive truth.

Gera Nevolovich

Gera Nevolovich

Twitter Network Analysis: Nordstrom at the Center of Resistance?
Research Technology (ResTech)

Twitter Network Analysis: Nordstrom at the Center of Resistance?

Visualization of social networks can make sense of Big Data and convey the results of analyses through emerging, open-source programs.

Michael Lieberman

Michael Lieberman

Founder & President at Multivariate Solutions

Trends in Insights from Research with Moms

Trends in Insights from Research with Moms

Incorporating the voices of moms into relevant product development may help brands resonate more successfully with this consumer force.

The GutCheck

The GutCheck

Culture Shifts Affecting the Post-Modern Consumer
Insights Industry News

Culture Shifts Affecting the Post-Modern Consumer

To be customer centric, your brand needs to invest to understand and respond through your brand strategy.

Fresh Squeezed

Fresh Squeezed

Guest blogger at Fresh Squeezed Ideas

Understanding Price Sensitivity in the Grocery Aisle
Research Technology (ResTech)

Understanding Price Sensitivity in the Grocery Aisle

Eye-tracking technology monitors where the eyes are focused. It records not only where the eyes are looking, but how long they remain fixated at certa...

Kirk Hendrickson

Kirk Hendrickson

Co Founder & Chief Executive Officer at Eye Faster

Dawn of the Promiscuous Consumer: They Are “Shopping Around”
Brand Strategy

Dawn of the Promiscuous Consumer: They Are “Shopping Around”

Digital natives have an openness toward products that generations before them have not exhibited. What’s behind these attitudinal changes?

Rebecca Brooks

Rebecca Brooks

Six Market Research Trends For 2016

Six Market Research Trends For 2016

The next year looks to be an exciting time for research suppliers and clients alike.

Kirk Hendrickson

Kirk Hendrickson

Co Founder & Chief Executive Officer at Eye Faster

How Fetch Rewards Is Going To Disrupt Shopper Insights Forever
CEO Series

How Fetch Rewards Is Going To Disrupt Shopper Insights Forever

Fetch has built a model to empower consumers in the store to make the experience easier.

Leonard Murphy

Leonard Murphy

Chief Advisor for Insights and Development at Greenbook

In-Store Mobile Usage: Much Ado About Nothing – Again

In-Store Mobile Usage: Much Ado About Nothing – Again

“Your shoppers are wired, why aren’t you!?”. I’d like to tell you why you shouldn’t care so much.

Steve Needel,

Steve Needel,

Is America Breaking Up With Thanksgiving?

Is America Breaking Up With Thanksgiving?

To find out more about how people actually feel about Thanksgiving in general as well as their reactions to retailers’ new plans to open their doors o...

Dr. David

Dr. David

Meet The New Consumer?

Meet The New Consumer?

Here’s the problem I have with the New Consumer concept – I’m not sure it’s relevant for most of the purchase decisions we make.

Steve Needel,

Steve Needel,

#reThink13 Day 1: The Rise of Superman & The Super Sample Provider
Consumer Behavior

#reThink13 Day 1: The Rise of Superman & The Super Sample Provider

Jonathan Ewert shares his take on a pair of sessions from the first day of re:Think.

Jonathan Ewert

Jonathan Ewert

Chief Executive Officer - Wellesley Information Services / President / Chief Research Officer at Catalyst Investors

Taking Care of Retailers In A Manufacturer Focused Research World
Research Methodologies

Taking Care of Retailers In A Manufacturer Focused Research World

Ruben Alcaraz examines a few elements unique to the retail sector that, when ignored, can render the methodology or study entirely moot.

Ruben Alcaraz

Ruben Alcaraz

Customer Feedback Technology: What’s Next?
Customer Experience (CX)

Customer Feedback Technology: What’s Next?

Thanks to continued growth of mobile phones and social networks, we’re seeing many new customer feedback options. Will you be ready for it?

Kimberly Nasief-Westergren

Kimberly Nasief-Westergren

President & Co Founder at Measure Consumer Perspectives

Virtual Stores Drive Real Sales
Research Technology (ResTech)

Virtual Stores Drive Real Sales

Marketers across a broad range of retail segments are turning to virtual stores to address a variety of sales and research needs.

Edward Franczek

Edward Franczek

Executive Vice President at Big Red Rooster Flow

Market Research and the Smartphone: Star Crossed Lovers or Something Else?
Research Methodologies

Market Research and the Smartphone: Star Crossed Lovers or Something Else?

Smartphones are powerful and mobile. This has serious implications for MR, particularly with respect to where and how we deliver surveys.

Allan Fromen

Allan Fromen

ESOMAR Paper “Smart MR Using Dumb Phones” – Part 2 : Top 5 Mobile Research Future Trends
Research Technology (ResTech)

ESOMAR Paper “Smart MR Using Dumb Phones” – Part 2 : Top 5 Mobile Research Future Trends

If you believe that we can enhance market research by expanding its reach and harness the power of the mobile you should find value in these “Top 5 Ma...

Navin Williams

Navin Williams

Thanks a Million: How to Recognize the Ultra-Luxury Shopper
Insights Industry News

Thanks a Million: How to Recognize the Ultra-Luxury Shopper

Retailers cannot rely on standard incentives to engage ultra-luxury shoppers; their loyalty transcends traditional rewards.

COLLOQUY null

COLLOQUY

Guest blogger at COLLOQUY

The Best Of The Web – An Explosion of Social Media in Asia Pac

The Best Of The Web – An Explosion of Social Media in Asia Pac

The Chinese, in particular, are not slow to make their feelings known – displaying a willingness to write negative reviews.

Leonard Murphy

Leonard Murphy

Chief Advisor for Insights and Development at Greenbook

Weekly Wrap-up – How We Saw Things in June of 2010

Weekly Wrap-up – How We Saw Things in June of 2010

Every so often, it’s fun to go back and see how we saw things then (like Brands expected to disapper in 2011).

Leonard Murphy

Leonard Murphy

Chief Advisor for Insights and Development at Greenbook