Design Science Group, LLC
Usability labs, global reach, and human factors expertise—we support you anytime, anywhere, with research-driven insights.
Top Problem Detection & Customer Dissatisfaction Research Firms
Top market research companies that conduct studies to determine the gap between expectations and deliverables for a product or service, especially customer dissatsfaction. Find a firm to detect problems and provide analysis of the gap between the product and its market performance.
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LOCATION
Montreal, Quebec, Canada
From multi-mode surveys to text analytics, Voxco is the all-in-one platform for faster, smarter, and more secure research insights.
Why choose Voxco
Fully Integrated Software
End-to-end customization
Omnichannel Surveys
Premium 24/7 Support
Real time visual reports
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LOCATION
London, United Kingdom
Forsta powers the most comprehensive set of research and insights, spanning CX, enterprise feedback, VoC, VoE, Qual, Quant and data visualizations.
Why choose Forsta
Leaders in Market Research and experience management technology
Decades of innovation from FocusVision, Confirmit, Decipher, and Dapresy—all under one roof.
8/10 Leading Market Research agencies choose Forsta
30+ years of experience partnering with the world’s leading market research agencies
Research HX is AI-powered and future-ready, continuously enhanced for speed, security, and innovation.
LOCATION
Los Angeles, California
Dialogue is a customer research platform that helps teams uncover needs, test ideas, and capture authentic feedback through AI-moderated interviews.
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LOCATION
Zürich, Switzerland
The most flexible feedback analytics platform. Powerful for experts, effortless for everyone.
Why choose Caplena
Open Ends analysis
Multi-lingual by design
Seamless & secure data import
AI you can control and trust
Shareable Dashboards