artificial intelligence

Patrick Comer on Building the Infrastructure Behind Modern Market Research
CEO Series

Patrick Comer on Building the Infrastructure Behind Modern Market Research

Patrick Comer discusses AI, research quality, synthetic data, leadership, and how Cint is shaping th...

How AI Agents Are Changing Market Research in 2026
The Exchange

How AI Agents Are Changing Market Research in 2026

AI is transforming research, data ownership, and decision-making. Explore agentic workflows, first-p...

Structured Learning for the Agentic Insights Leader
Executive Insights

Structured Learning for the Agentic Insights Leader

Build an AI learning agenda for insights leaders to develop the skills needed for AI-enabled research, decision-making, and knowledge work.

James Cummings

James Cummings

Board of Directors, Member at Market Research Institute International (MRII)

The Always-on Agency: How to Survive the Shift to Intelligence-Native Organizations
Research Methodologies

The Always-on Agency: How to Survive the Shift to Intelligence-Native Organizations

The insight agency model is under pressure. In an always-on world, success depends on becoming a decision partner, not just a supplier of research pro...

Hannah Mann

Hannah Mann

Founding Partner at Day One Strategy

“Always On” Customer Understanding
The Prompt

Partner Content

“Always On” Customer Understanding

Brands succeed by spotting change early. AI-led research delivers always-on customer insight, helping teams identify risks and emerging needs faster.

Niels Schillewaert

Niels Schillewaert

Head of Research and Methodologies at Conveo

The Infrastructure Barrier Is Gone: Why AI Is APAC's Best Moment for Small Research Agencies
Focus on APAC

The Infrastructure Barrier Is Gone: Why AI Is APAC's Best Moment for Small Research Agencies

AI is collapsing the cost of research infrastructure, creating new opportunities for agile, expertise-led agencies to compete and grow.

Spyros Koutlelos

Spyros Koutlelos

Managing Partner at Webcall International Research

 AI Agents Are Changing Everything. Are Insights Firms Ready?
The Exchange

AI Agents Are Changing Everything. Are Insights Firms Ready?

With IIEX Europe approaching, explore the forces reshaping insights—from agentic AI and industry dis...

Louis Russell on Curiosity, Leadership, and Preserving Human Expertise in the Age of AI
Future List Honorees

Louis Russell on Curiosity, Leadership, and Preserving Human Expertise in the Age of AI

Future List Honoree Louis Russell discusses leadership, AI, and preserving human expertise in the future of market research.

Karen Lynch

Karen Lynch

Chief Programming Officer at Greenbook

The Consumer in Your Segmentation Model May No Longer Exist
Consumer Behavior

Partner Content

The Consumer in Your Segmentation Model May No Longer Exist

Traditional segmentation is losing relevance. Discover the rise of the Polyclass consumer and a more dynamic approach to understanding behavior.

Sam Killip

Sam Killip

VP of Insights at Attest

Kristi Zuhlke: Stop Talking About AI and Start Building
CEO Series

Kristi Zuhlke: Stop Talking About AI and Start Building

Explore Kristi Zuhlke's practical approach to AI, synthetic consumers, and how insights teams can st...

Ethical by Design: The Questions Every Mixed-Method Research Team Should Be Asking
Research Methodologies

Ethical by Design: The Questions Every Mixed-Method Research Team Should Be Asking

Explore the ethical questions researchers should ask when combining surveys, interviews, AI analysis, synthetic data, and behavioral tracking in mixed...

Ashley Shedlock

Ashley Shedlock

Content Producer at Greenbook

The Future Role of Communications Is Taking Shape
Artificial Intelligence and Machine Learning

Partner Content

The Future Role of Communications Is Taking Shape

Communications teams face rising pressure to prove impact. As AI accelerates content, data-driven insights are becoming essential for defensible decis...

Karen Lynch

Karen Lynch

Chief Programming Officer at Greenbook

The Infrastructure Shift: Why Everyone's Buying Data Companies
The Exchange

The Infrastructure Shift: Why Everyone's Buying Data Companies

Major deals are reshaping data. From identity resolution to retail intelligence, the shift is toward...

Curiosity and Creativity Won’t Be Replaced by AI. They’ll Define Who Thrives Because of It
Executive Insights

Curiosity and Creativity Won’t Be Replaced by AI. They’ll Define Who Thrives Because of It

AI will speed research, but human curiosity and creativity remain essential. Ed Keller explores the skills that will matter most in an AI-driven futur...

Ed Keller

Ed Keller

Executive Director at Market Research Institute International (MRII)

Daniel Graff-Radford
GRIT

Research Should Run Like Business: Continuously

AI is improving individual research projects, but the real opportunity is continuous intelligence—bridging the gaps between studies and dormant insigh...

Daniel Graff-Radford

Daniel Graff-Radford

CEO at Discuss

Torbjörn Andersson
GRIT

Adding a Further Perspective: The Consumption Layer

As analytics becomes infrastructure, the next shift is how insights are consumed: conversational, AI-driven, and built for faster human understanding.

Torbjörn Andersson

Torbjörn Andersson

Global Senior Vice President & GM - Delivery & Market Research at Forsta

Rick Kelly
GRIT

Those Most Confident Are Not Hiding from Change

AI will compress research workflows, but like Jevons’ paradox, efficiency may expand research activity everywhere—not reduce the need for insights.

Rick Kelly

Rick Kelly

Chief Strategy Officer at Fuel Cycle

Niels Schillewaert
GRIT

Reframing AI for Insights: From Threat to Opportunity and Operating System

The 2026 GRIT Report reveals AI adoption is moving past “should we use it?” toward a deeper challenge: aligning AI with human insight and research rig...

Niels Schillewaert

Niels Schillewaert

Head of Research and Methodologies at Conveo

GRIT

The Great Reclassification

The 2026 GRIT Report reveals an insights industry in transition, with value shifting toward scalable infrastructure, governance, and mid-sized service...

G

Gen2 Advisors

Matilda Sarah
GRIT

AI Governance Isn’t Really About Governance

GRIT data reveals a governance gap: the teams driving AI adoption in insights are often the least confident in how AI risks are being managed.

Matilda Sarah

Matilda Sarah

Co-Founder + VP Sales & Marketing at Displayr

Janice Caston
GRIT

Insights Depend on Human Participation and Trust

The GRIT 2026 data shows quality infrastructure still matters most, with trusted panels and fraud detection remaining essential in AI-driven research.

Janice Caston

Janice Caston

EVP Marketing at Dynata

Holland Martini
GRIT

We Built a Faster Factory. Now What Are We Producing?

The GRIT Report reveals a tension in research: teams want faster, cheaper methods, yet still rely on deep human insight to avoid losing quality.

Holland Martini

Holland Martini

Chief Insights Officer at GoodQues

Monika Rogers
GRIT

How Insights Wins When Everyone Can Prompt AI

The GRIT Report reveals insights teams in transition, with AI accelerating the spread of research, analytics, and decision-making across the enterpris...

Monika Rogers

Monika Rogers

SVP, Growth Strategy at CMB

The AI Divide: Navigating the New Research Landscape
Focus on APAC

The AI Divide: Navigating the New Research Landscape

A 2026 industry survey explores how AI-enabled agencies are reshaping market research, from workflows and skills to client expectations and value crea...

Piers Lee

Piers Lee

Founder and Managing Director at Novema

Hidden Bias in Synthetic Research: How GenAI Can Undermine DEI in Market Insights—And What To Do About It
Inclusive Insights

Hidden Bias in Synthetic Research: How GenAI Can Undermine DEI in Market Insights—And What To Do About It

Generative AI can transform research, but hidden bias risks distorting insights. Learn how inclusive data and oversight support fair, trustworthy outc...

Catherine Schwartz

Catherine Schwartz

Marketing & E-commerce Specialist

Adam Bai of Panoplai on Shaping the Future of Insights
Karen Lynch

Karen Lynch

Chief Programming Officer at Greenbook

The AI Shift No One Saw Coming: From Software to Services
The Exchange

The AI Shift No One Saw Coming: From Software to Services

The research and CX industry is shifting fast as AI reshapes analytics, enterprise platforms, and ho...

Agentic & Conversational AI for Research: What the Latest Showcase Revealed About the Future of Insights
Artificial Intelligence and Machine Learning

Agentic & Conversational AI for Research: What the Latest Showcase Revealed About the Future of Insights

Explore how agentic and conversational AI are reshaping market research through AI moderation, conve...

Can AI Deepen Human Insight? Rhiannon Price on the Evolution of Qualitative Research
CEO Series

Can AI Deepen Human Insight? Rhiannon Price on the Evolution of Qualitative Research

Rhiannon Price explores how AI is transforming qualitative research, empathy, and human insight in t...

 The Real Story Behind AI’s Rapid Takeover of Research
The Exchange

The Real Story Behind AI’s Rapid Takeover of Research

IIEX North America marked a turning point for AI in insights, highlighting real-world deployments, d...

Which Platforms Offer AI Solutions for Consumer Insights? A Practical Guide for Modern Researchers
Artificial Intelligence and Machine Learning

Which Platforms Offer AI Solutions for Consumer Insights? A Practical Guide for Modern Researchers

Discover top AI platforms for consumer insights and how to choose the right tools for research, CX, and analytics.

Ashley Shedlock

Ashley Shedlock

Content Producer at Greenbook

How AI Is Reshaping Market Research Without Replacing Human Insight
Artificial Intelligence and Machine Learning

How AI Is Reshaping Market Research Without Replacing Human Insight

AI is accelerating market research, but human insight remains essential. Discover why empathy, context, and judgment still give data meaning.

Johnbosco Ejiofor

Johnbosco Ejiofor

Guest Author/ Blogger at PR 2day

AI Agents Are Here to Run the Research Workflow, but Researchers Make Sure It Leads Somewhere Worthwhile
Artificial Intelligence and Machine Learning

Partner Content

AI Agents Are Here to Run the Research Workflow, but Researchers Make Sure It Leads Somewhere Worthwhile

Agentic AI is reshaping market research with end-to-end automation. The future belongs to researchers who guide the questions and standards.

Ali Henriques

Ali Henriques

Head of Market Research at Qualtrics

Navigating the ‘Build vs Buy’ Decision in ResTech
The Tech Cartographer

Navigating the ‘Build vs Buy’ Decision in ResTech

As AI simplifies product-building, MR teams must weigh build vs. buy carefully, balancing governance, reliability, and research expertise.

Jiten Madia

Jiten Madia

Founder & CEO at flowres.io

From Panels to Behavioral AI: Vin DeRobertis on the Future of Insights
CEO Series

From Panels to Behavioral AI: Vin DeRobertis on the Future of Insights

Generation Lab President Vin DeRobertis discusses behavioral data, AI, synthetic insights, and the e...

Beyond AI: Why the Future of Research Depends on Trust, Not Just Technology
Focus on APAC

Beyond AI: Why the Future of Research Depends on Trust, Not Just Technology

As AI speeds research production, insights leaders must focus on building stakeholder trust, ownership, and action, not just generating findings.

Nizar Maulana

Nizar Maulana

Product Research Lead at Bluebird Group

When Consumer Behavior Moves Faster Than Your Business Model
The Exchange

When Consumer Behavior Moves Faster Than Your Business Model

AI is rapidly reshaping insights. Explore new analytics startups, infrastructure shifts, and changin...

AI Is Not the Strategy: Turning Generative AI into Real Business Impact
Artificial Intelligence and Machine Learning

AI Is Not the Strategy: Turning Generative AI into Real Business Impact

Generative AI isn’t a strategy on its own. Learn how structured prompting and human judgment turn AI efficiency into meaningful research impact.

Tatiana Urrea

Tatiana Urrea

Analytics at Infotools

Beyond the Ranking: A New MaxDiff That Captures the Why
The Prompt

Partner Content

Beyond the Ranking: A New MaxDiff That Captures the Why

Generative AI isn’t a strategy on its own. Learn how structured prompting and human judgment turn AI efficiency into meaningful research impact.

Rhys Hillan

Rhys Hillan

Researcher at Conveo

 Smarter Data Wins: Following the Money in AI and Insights
The Exchange

Smarter Data Wins: Following the Money in AI and Insights

AI is reshaping data and business structures. Will your transformation balance speed with rigor, tru...

AI In Market Research Is Meaningless Unless It Changes Commercial Outcomes
Artificial Intelligence and Machine Learning

AI In Market Research Is Meaningless Unless It Changes Commercial Outcomes

AI only matters in market research when it improves decisions, shapes investment, and increases the odds of market success.

Abigail Stuart

Abigail Stuart

Founding Partner at Day One Strategy

A.I.: The Good, The Bad, The Ugly
Executive Insights

A.I.: The Good, The Bad, The Ugly

AI is reshaping data and business structures. Will your transformation balance speed with rigor, trust, and authentic decision-making?

Finn Raben

Finn Raben

Founder at Amplifi Consulting

Samuel Cohen & Fairgen on AI Digital Twins in Research
Karen Lynch

Karen Lynch

Chief Programming Officer at Greenbook

Back to the Roots: Why Panel Design Matters More than Ever
Research Methodologies

Back to the Roots: Why Panel Design Matters More than Ever

Jennifer Reid argues that strong panel design and persistent identity improve fraud detection and drive more meaningful, trustworthy insights.

Jennifer Reid

Jennifer Reid

Co-CEO and Chief Methodologist at Rival Group

When AI Models Go Rogue and Subscriptions Go Through the Roof
The Exchange

When AI Models Go Rogue and Subscriptions Go Through the Roof

Explore Greenbook’s guide to insights workflow automation, covering solution types, key features, em...

Beyond Churn: A Practical Guide to Learning Customer Retention Research
Research Methodologies

Beyond Churn: A Practical Guide to Learning Customer Retention Research

Discover how to learn retention research using CX, analytics, and AI tools to reduce churn and build loyalty.

Ashley Shedlock

Ashley Shedlock

Content Producer at Greenbook

AI in Research & Analytics: From Hype to Workflow Transformation
Artificial Intelligence and Machine Learning

AI in Research & Analytics: From Hype to Workflow Transformation

Explore real AI use cases transforming research workflows, from survey automation to insight generat...

Alex Dobromir on Product Thinking, AI, and the Future of Continuous Insights
Future List Honorees

Alex Dobromir on Product Thinking, AI, and the Future of Continuous Insights

Future List Honoree Alex Dobromir explores AI, product thinking, and building continuous insight systems for faster decision-making.

Karen Lynch

Karen Lynch

Chief Programming Officer at Greenbook

Rob Wengel of Radius: Leading Insights Through AI Transformation
CEO Series

Rob Wengel of Radius: Leading Insights Through AI Transformation

Rob Wengel shares how AI, innovation, and human judgment are reshaping insights, leadership, and the...

Your Market Research is Already Outdated—Here’s How AI Changes That
Artificial Intelligence and Machine Learning

Your Market Research is Already Outdated—Here’s How AI Changes That

Traditional research is too slow for today’s markets. Discover how AI enables continuous, always-on insights with real-time conversations and decision...

Stu Sjouwerman

Stu Sjouwerman

Co-founder, CEO at ReadingMinds.ai