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Toluna

Norwalk, Connecticut

Qualitative Research

Quantitative Research

Software & Technology

Toluna empowers you to conduct research without limits by unifying the best of technology, research science, global panel, and made-to-measure service

Why choose Toluna

End-to-End Platform

DIY

Flexible Service Model

Research Expertise

Integrated Global Panel

About

Toluna empowers leading brands and agencies to conduct research without limits by unifying the best of technology, the best of research science, the best of the global panel, and a made-to-measure service to scale your business.


Toluna is powered by 2650 employees worldwide, delivering critical insights in over 90 markets to over half of the Fortune 500. Toluna is the parent company of GutCheck, Harris Interactive, KuRunData, and MetrixLab. Together, we strive to push the field of market research toward a better tomorrow.

INFO

Mailing address

501 Merritt 7

6th Floor

Norwalk, Connecticut,
United States of America

06851

Metro: New York (NY--NJ--CT)

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International capabilities

United States of America, United Kingdom, Australia, Canada, China, India, Germany, Algeria, Argentina, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Finland, France, Greece, Guatemala, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Kenya, Latvia, Lithuania, Malaysia, Mexico, Morocco, New Zealand, Nigeria, Norway, Pakistan, Panama, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Netherlands, Turkey, Ukraine, United Arab Emirates, Uruguay, Vietnam

Industry affiliations

ESOMAR (International)

Insights Association (United States)

MRS (United Kingdom)

The Research Society (Australia)

SYNTEC (France)

BVM (Germany)

MRSI (India)

ASSIRM (Italy)

JMRA (Japan)

KORA (Korea)

MRSS (Singapore)

Key personnel

Jeff Claypoole

Managing Director, North America

Products

Toluna Start

Visit website

Toluna Start’s end-to-end consumer intelligence platform serves as the single source for all of your consumer insights. With one login, you can conduct quantitative and qualitative research – either through self-service solutions or custom research programs built with the help of research and servic...

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Key features:

Market Understanding

Your customers and competitors are evolving. Understand changing market needs, behaviors, and the competitive landscape.

Brand Health

Is your brand fit for the future? Is it creating a sense of future relevance and vitality? Utilize our holistic brand health measurement that goes beyond traditional brand equity

New Product Development

When agile new product development is a must, so, too, are agile consumer insights. Understand what works, refine what doesn’t, and bring successful products to market every time.

Advertising and Creative Testing

Do your ads and communications cut through the clutter? Test creative and messaging with your target audience, pre- or post-campaign, and fine-tune them for success.

Images:

Resources

Published on Greenbook

The Future of Work in Focus

The Future of Work in Focus

Americans resoundingly want a hybrid work model – and 40% will consider leaving their job if asked to return to offices full time.

Ron Ruffinott

Ron Ruffinott

VP, Head of Research Solutions at Toluna

Spotlight on North America: Consumer Trends in the “Year of the Brand”

Spotlight on North America: Consumer Trends in the “Year of the Brand”

Brands need to regain consumer trust in 2021. What does that mean for businesses?

Ron Ruffinott

Ron Ruffinott

VP, Head of Research Solutions at Toluna

The Need for Speed Driving Data Visualization

The Need for Speed Driving Data Visualization

Quickly understanding data is key to giving companies a real advantage in an increasingly competitive world.

Ron Ruffinott

Ron Ruffinott

VP, Head of Research Solutions at Toluna

Move to More DIY Research

Move to More DIY Research

Clients want a wider range of research that can be delivered without the involvement of external research agencies.

Ludo Milet

Ludo Milet

Managing Director, Asia Pacific at Toluna

China and MR: An Almost Unlimited Market

China and MR: An Almost Unlimited Market

Smartphones are a growing tool for insights into the Chinese market.

Ludo Milet

Ludo Milet

Managing Director, Asia Pacific at Toluna

Even Now, In The DIY Era, Communities Still Need to be Managed

Even Now, In The DIY Era, Communities Still Need to be Managed

It’s still important to stay close to our communities and provide the kind of management and support clients need.

Julie Paul

Julie Paul

Senior Vice President - Digital Services at Toluna Group

Brand Health and Your Business: Is Your Brand Fit for the Future?

Brand Health and Your Business: Is Your Brand Fit for the Future?

Building and maintaining brand health moving forward.

Richie Heron

Richie Heron

VP Methodology at Toluna

How Agile Development Can Help Build a Better Paper Towel

How Agile Development Can Help Build a Better Paper Towel

CPG needs to adopt agile, “fast fail” approaches to new product development used by the software industry.

Jay Rampuria

Jay Rampuria

EVP, Global Business & Corporate Development at Toluna

Ensuring Data Quality Through Survey Design

Ensuring Data Quality Through Survey Design

Here are some must-read tips to help you with good survey design, even if a template isn’t available.

Debbie Senior

Debbie Senior

VP, Global Products and Automation at Toluna

How Consumer Insights Can Prevent Brand Disasters

How Consumer Insights Can Prevent Brand Disasters

Product recalls can have a tangible impact on how a brand is viewed.

Claire Bruce

Claire Bruce

Client Director at Toluna

JUST EAT Optimizes Advertising Through Quick Concept Testing

JUST EAT Optimizes Advertising Through Quick Concept Testing

Toluna utilized automated ad testing for a JUST EAT marketing campaign

Janice Caston

Janice Caston

SVP, Marketing at Toluna

7 Reasons Why Brands are Adopting Research Technology

7 Reasons Why Brands are Adopting Research Technology

Brands are turning to research tech to obtain consumer insights.

Sej Patel

Sej Patel

Country Director (ANZ) at Toluna

Embracing the Unknown: AI and Market Research

Partner Content

Embracing the Unknown: AI and Market Research

Learn how AI is disrupting and reshaping market research while prompting questions about embracing a transformative future on our website.

RS

Roy Sadaka

Director of Machine Learning at Toluna

The Future of Work in Focus

The Future of Work in Focus

Americans resoundingly want a hybrid work model – and 40% will consider leaving their job if asked to return to offices full time.

Ron Ruffinott

Ron Ruffinott

VP, Head of Research Solutions at Toluna

Spotlight on North America: Consumer Trends in the “Year of the Brand”

Spotlight on North America: Consumer Trends in the “Year of the Brand”

Brands need to regain consumer trust in 2021. What does that mean for businesses?

Ron Ruffinott

Ron Ruffinott

VP, Head of Research Solutions at Toluna

The Need for Speed Driving Data Visualization

The Need for Speed Driving Data Visualization

Quickly understanding data is key to giving companies a real advantage in an increasingly competitive world.

Ron Ruffinott

Ron Ruffinott

VP, Head of Research Solutions at Toluna

Move to More DIY Research

Move to More DIY Research

Clients want a wider range of research that can be delivered without the involvement of external research agencies.

Ludo Milet

Ludo Milet

Managing Director, Asia Pacific at Toluna

China and MR: An Almost Unlimited Market

China and MR: An Almost Unlimited Market

Smartphones are a growing tool for insights into the Chinese market.

Ludo Milet

Ludo Milet

Managing Director, Asia Pacific at Toluna

Even Now, In The DIY Era, Communities Still Need to be Managed

Even Now, In The DIY Era, Communities Still Need to be Managed

It’s still important to stay close to our communities and provide the kind of management and support clients need.

Julie Paul

Julie Paul

Senior Vice President - Digital Services at Toluna Group

Brand Health and Your Business: Is Your Brand Fit for the Future?

Brand Health and Your Business: Is Your Brand Fit for the Future?

Building and maintaining brand health moving forward.

Richie Heron

Richie Heron

VP Methodology at Toluna

How Agile Development Can Help Build a Better Paper Towel

How Agile Development Can Help Build a Better Paper Towel

CPG needs to adopt agile, “fast fail” approaches to new product development used by the software industry.

Jay Rampuria

Jay Rampuria

EVP, Global Business & Corporate Development at Toluna

Ensuring Data Quality Through Survey Design

Ensuring Data Quality Through Survey Design

Here are some must-read tips to help you with good survey design, even if a template isn’t available.

Debbie Senior

Debbie Senior

VP, Global Products and Automation at Toluna

How Consumer Insights Can Prevent Brand Disasters

How Consumer Insights Can Prevent Brand Disasters

Product recalls can have a tangible impact on how a brand is viewed.

Claire Bruce

Claire Bruce

Client Director at Toluna

JUST EAT Optimizes Advertising Through Quick Concept Testing

JUST EAT Optimizes Advertising Through Quick Concept Testing

Toluna utilized automated ad testing for a JUST EAT marketing campaign

Janice Caston

Janice Caston

SVP, Marketing at Toluna

7 Reasons Why Brands are Adopting Research Technology

7 Reasons Why Brands are Adopting Research Technology

Brands are turning to research tech to obtain consumer insights.

Sej Patel

Sej Patel

Country Director (ANZ) at Toluna

Embracing the Unknown: AI and Market Research

Partner Content

Embracing the Unknown: AI and Market Research

Learn how AI is disrupting and reshaping market research while prompting questions about embracing a transformative future on our website.

RS

Roy Sadaka

Director of Machine Learning at Toluna

Content Library

14 results

View all

Dr. Thomas Rodenhausen Leaves Executive Board

Press Release

Dr. Thomas Rodenhausen leaves the executive board of Harris Interactive AG as planned by the end of July 2021 and will continue advising Toluna Group CEO on strategic growth initiatives. Gabriele Stockl and Dr. Orhan Kocyigit to join Harris Interactive Germany Senior Executive Leadership Team.

Read the article

Toluna expands sales and research team for strategic growth

Press Release

Toluna expands sales and research team for strategic growth.

Read the article

Olivia Senneville, SVP Financial Planning and Analysis Promoted to Executive Vice President Finance, Toluna

Press Release

Olivia Senneville, SVP Financial Planning and Analysis Promoted to Executive Vice President Finance, Toluna

Read the article

Susan Vidler, Managing Director, Harris UK promoted to European Chief Research Officer, Toluna

Press Release

Susan Vidler, Managing Director, Harris UK promoted to European Chief Research Officer, Toluna

Read the article

Ensuring Data Quality Through Survey Design

Article

Survey design and inputs play a huge role on the quality of responses. Here are some tips on designing high-quality surveys that will provide a better experience for respondents, stronger engagement, and richer feedback for your studies.

by Debbie Senior

Read the article

Move to More DIY Research

Article

Economic insecurity and smaller insights budgets mean that more clients are bringing their research in-house. Why DIY doesn't spell doom and gloom for online panel companies.

by Ludo Milet

Read the article

The Need for Speed Driving Data Visualization

Article

The future may be unclear in our world of accelerated and unpredictable changes but the ability to quickly gather, interpret and act on valuable insights to mitigate risk and take swift definitive action to support business success will remain a critical tool to all.

by Ron Ruffinott

Read the article

Toluna Announces Global Growth Driven by Continued Digital Innovations and Significant Panel Expansion

Press Release

Growth underpinned by vision to transform and expand market research industry

Read the article