Archive: respondent experience

Unveiling the Human-Centric Research Revolution with GoodQues
CEO Series

Unveiling the Human-Centric Research Revolution with GoodQues

Uncover GoodQues' dedication to a "human-first" approach, emphasizing comfort and authenticity. Utilizing tech to prioritize quality and human-centric...

Leonard Murphy

Leonard Murphy

Chief Advisor for Insights and Development at Greenbook

The Hero’s Journey: Celebrating Friction in Consumer Research
Research Methodologies

The Hero’s Journey: Celebrating Friction in Consumer Research

Technology aims to eliminate friction and create easy engagement. Should we consider embracing friction and recognizing its value in qualitative resea...

Katie Gillespie

Katie Gillespie

Head of Research at Sympler

Who is Being Excluded from DEI?
Healthcare, Medical, and Pharma Market Research

Who is Being Excluded from DEI?

Explore the often overlooked aspect of DE&I: including people with disabilities in market research. Dive into the significance of their participation,...

Pam Cusick

Pam Cusick

Senior Vice President at Rare Patient Voice

Don’t Forget About the Respondent Experience
Research Methodologies

Don’t Forget About the Respondent Experience

Being in this business for many, many years, I’ve written hundreds of questionnaires – short, long, simple, complex, domestic and global for lots of d...

MR

Michael Rosenberg

Founder at GMIFY

A Researcher Who Became a Respondent (Part 3): Super and Super Awful Survey Questions
Karine Pepin

Karine Pepin

Co-Founder at The Research Heads

Let’s Get Conversational!
Focus on APAC

Let’s Get Conversational!

Introducing conversational surveys, or conversational AI.

Phil Sutcliffe

Phil Sutcliffe

Managing Partner at Nexxt Intelligence

Healthcare DIY Needs a Partner to Check Its Vital Signs
Research Methodologies

Healthcare DIY Needs a Partner to Check Its Vital Signs

Conducting & designing successful DIY market research in healthcare.

Jenny Klenke

Jenny Klenke

Vice President of Consumer Experience at Simply Strategy

A Researcher Who Became a Respondent (Part Two): Mapping the Panelist Journey
Karine Pepin

Karine Pepin

Co-Founder at The Research Heads

The Problem with Blaming the Survey for Poor Data Quality
Research Methodologies

The Problem with Blaming the Survey for Poor Data Quality

Respondent experience remains key to producing quality sample data.

Terence McCarron

Terence McCarron

CEO & Founder at OpinionRoute

Asia Leads the Way in Esports Growth

Asia Leads the Way in Esports Growth

Esports have continued to thrive in Asia during the COVID-19 pandemic.

Christa Arite

Christa Arite

Director, US Region | Director, EMEA Region at GMO Research, Inc.

Supply, Demand and Sustainability in Market Research
Focus Groups

Supply, Demand and Sustainability in Market Research

The insights industry is facing a global supply shortage.

Bonnie Breslauer

Bonnie Breslauer

Chief Customer Officer at DISQO

Key Industry Trends To Consider When Selecting a Sample Partner
Insights Industry News

Key Industry Trends To Consider When Selecting a Sample Partner

When selecting the right panel partner in a world of transformation, research companies are placing major emphasis on programmatic capabilities and re...

Ted Pulsifer

Ted Pulsifer

Executive Vice President at Schlesinger Group

How Online Qualitative Research is Like Buying a Car… and How It Can Be Made Simpler
Insights Industry News

How Online Qualitative Research is Like Buying a Car… and How It Can Be Made Simpler

Three keys to simplifying the process and making your virtual research experience better.

Brett Watkins

Brett Watkins

CEO at L&E Research

65 and Out: When Panel Companies Ignore Older Folks
The Respondent Experience

65 and Out: When Panel Companies Ignore Older Folks

If the over 65 year olds represent 20% of your population, get a sample of that size and then break it down just as you do those younger.

Dave McCaughan

Dave McCaughan

Founder & Storyteller at BIBLIOSEXUAL

Quick! You’ve Got Her Attention!

Quick! You’ve Got Her Attention!

Win your consumer’s attention by creating a rewarding experience for respondents.

Ed Staples

Ed Staples

Senior Director of Business Development at ProdegeMR

To Be Truly Mobile-First in 2019, Consider Your Customers’ Micro-Moments
The Respondent Experience

Partner Content

To Be Truly Mobile-First in 2019, Consider Your Customers’ Micro-Moments

“Micro-moments” are more than a trend—it is a real opportunity to create engagement with customers.

Andrew Reid

Andrew Reid

CEO and Founder, Rival Technologies at Rival Group

Why We Need More Respect and Empathy in Market Research
CEO Series

Why We Need More Respect and Empathy in Market Research

The lack of respect and empathy researchers oftentimes show, and those who answer surveys adversely affects the quality of responses

Greenbook null

Greenbook

Editorial Team at Greenbook

Let’s Chat. It’s Time for Organic Conversations.

Let’s Chat. It’s Time for Organic Conversations.

Limitless online conversations magnify the visibility of insights

Patricia Houston

Patricia Houston

Respondents Are Easily Distracted: How to Hold Their Attention for More Than 8 Seconds Without Having to Get Naked
Research Technology (ResTech)

Respondents Are Easily Distracted: How to Hold Their Attention for More Than 8 Seconds Without Having to Get Naked

How VR is being integrated into concept testing for stronger engagement and faster, higher-quality insights

Ana Galindo

Ana Galindo

VP, Marketing Insights & Strategy at VANTEDGE

Let’s Stop Talking About Mobile Surveys

Let’s Stop Talking About Mobile Surveys

3 forward-looking solutions to the issue of sample quality

JD Deitch

JD Deitch

Chief Operations Officer at Cint

Build a Winning Loyalty Program Strategy for Your Panel
Research Methodologies

Build a Winning Loyalty Program Strategy for Your Panel

This article outlines the four key building blocks for creating a great panel loyalty program strategy.

Kathryn Felke

Kathryn Felke

Why Respondents Don’t Like Participating In Research (And What We Can Do About It)
Research Methodologies

Why Respondents Don’t Like Participating In Research (And What We Can Do About It)

Most research participants are dissatisfied with their experience. What can we, as an industry, do about it?

Leonard Murphy

Leonard Murphy

Chief Advisor for Insights and Development at Greenbook

The Tragic Tale of Research Participants

The Tragic Tale of Research Participants

An exploration of findings from two recent industry reports on the participant experience and participant attitudes towards market research.

Melanie Courtright

Melanie Courtright

What Research Participants Say About Research
Insights Industry News

What Research Participants Say About Research

Time and time again, we’ve all heard talk in our industry around the quality of respondent databases and panel members.

Kerry Hecht

Kerry Hecht

Founder and CEO at 10k Humans

What’ a Good Adventure Story without the Photos?
Customer Experience (CX)

What’ a Good Adventure Story without the Photos?

Taking and sharing photos has become a normal part of life in a way that taking a survey never has.

Kelsy Saulsbury

Kelsy Saulsbury

Time To Let Researchers Participate In Research
The Respondent Experience

Time To Let Researchers Participate In Research

We will be better researchers if we’re also research participants ourselves. We’ll be more conscious of writing good questions.

Jackie Lorch

Jackie Lorch

Vice President, Global Knowledge Management at Dynata

Updated! Everything You Ever Wanted To Know About Google Consumer Surveys
CEO Series

Updated! Everything You Ever Wanted To Know About Google Consumer Surveys

Four unique interviews with the Google Consumer Surveys team – compiled for your review.

Leonard Murphy

Leonard Murphy

Chief Advisor for Insights and Development at Greenbook

The Global View – Gamification: An Option Or A Requirement?
Research Technology (ResTech)

The Global View – Gamification: An Option Or A Requirement?

Gamification, for good reasons, has become one of the buzzwords not just for Market Research, but for Marketing, Human Resources, and CRM.

Adriana Rocha

Adriana Rocha

Founder & Chief Executive Officer at eCGlobal