Archive: big ideas series

All Text Analysis is Subjective
Research Methodologies

All Text Analysis is Subjective

How to address inconsistencies in text analytics.

Pascal De

Pascal De

The Empathy Opportunity You’re Probably Overlooking
Research Methodologies

The Empathy Opportunity You’re Probably Overlooking

How to better connect with partners through empathy.

Vanessa Roddam

Vanessa Roddam

Data Has 99 Problems and Quality is Just One
Dana Budzyn

Dana Budzyn

Founder & CEO at UBDI

Skin in the Name
Brand Strategy

Skin in the Name

An analysis of an NFL team’s name, and its importance to the public.

Ryan Baum

Ryan Baum

How Human-Centered AI Will Transform Your Customer’s Experience
Aji Ghose

Aji Ghose

Vice President, Data and Research at Chattermill

Why Intelligent Machines will be the Key to Human-Centered Innovation
Sandro Kaulartz

Sandro Kaulartz

5 Reasons Why it’s Time to Voice-Enable Your Surveys
Abigail Stuart,

Abigail Stuart,

Why ‘No Question Research’ Will Be the Next Big Thing
Research Technology (ResTech)

Why ‘No Question Research’ Will Be the Next Big Thing

How ‘No Question Research’ will eliminate research waste.

Wim Hamaekers

Wim Hamaekers

The Last Frontier for Lean Methodology: Iterative Questions
Athena Lam

Athena Lam

Content Strategy Lead at Dalia Research

Finding Real Purpose
CEO Series

Finding Real Purpose

Going beyond just how your company makes a profit, and showing consumers what gives your particular brand value.

David Melançon

David Melançon

Managing Principal at the Ito Partnership

Taking Consumers off the Hot Seat: Inclusive Data Collection for True Usage
Research Technology (ResTech)

Taking Consumers off the Hot Seat: Inclusive Data Collection for True Usage

Trusting consumers to be honest with their experiences to yield truthful research results can be tricky.

Joe Belechak

Joe Belechak

Head of Sales at Adrich

Hyperlocalization: Changing the Face of Business and Politics
Brand Strategy

Hyperlocalization: Changing the Face of Business and Politics

An understanding of local regions, embodied by personalized and localized messaging, is at the heart of delivering a better experience to people.

Gary Ellis

Gary Ellis

Co-Founder & COO at Remesh

How to Sell A Novel Research Idea
Research Methodologies

How to Sell A Novel Research Idea

Sales and research collide in this article, to help explain both excelling in your personal career and becoming a better insights professional with th...

Joseph Chen

Joseph Chen

Insights Lead at Mondelēz International

Explore Like You Mean It: How Brave, Contrarian Thinking Catalyzes Better Exploratory Research
CEO Series

Explore Like You Mean It: How Brave, Contrarian Thinking Catalyzes Better Exploratory Research

Use your sense of adventure and see how your exploratory research can improve.

Simon Kearney

Simon Kearney

Human Recall is Not Perfect: A Quantified View of Self-Reported vs. Behavioral Data
Bonnie Breslauer

Bonnie Breslauer

Chief Customer Officer at DISQO

Deprivation: Absence Makes the Insights Grow Stronger
Research Methodologies

Deprivation: Absence Makes the Insights Grow Stronger

Can a Deprivation Study be what kick-starts your next big innovation?

Sasha McCune

Sasha McCune

Director at Conifer Research

Two Resources to Exponentially Drive the Actionability of Your Insight
Research Methodologies

Two Resources to Exponentially Drive the Actionability of Your Insight

Viewing actionable insight as a goal and lacking the incorporation of its intention within research projects hinders the purpose of the term. Here’s h...

Brianna Sylver

Brianna Sylver

Founder & President at Sylver Consulting

Relationship Therapy: Consumer Brands & Customers
Customer Experience (CX)

Relationship Therapy: Consumer Brands & Customers

How ad personalization has changed the way companies handle customer relationship management.

Marni Mandell

Marni Mandell

How to Avoid “Your Baby is Ugly” Syndrome
Insights Industry News

How to Avoid “Your Baby is Ugly” Syndrome

When research yields problems and highlights issues that need fixing, don’t run from them.

Aihui Ong

Aihui Ong

SVP of Tech at SnackNation

Product Management: Do Squeaky Wheels Really Need the Grease?
Research Methodologies

Product Management: Do Squeaky Wheels Really Need the Grease?

Prioritization of issues with a product through customer feedback can better help organizations to invest in correcting the right concerns.

Jian Huang

Jian Huang

Co-Founder & CEO at Survature

To Hear the Voice of the Customer, Your Systems Must Listen Like a Person

To Hear the Voice of the Customer, Your Systems Must Listen Like a Person

Using technology to not just gather insights on what customers think but actively meet changing needs.

Jeh Daruvala

Jeh Daruvala

Founder & CEO at Yactraq Online Inc.

Storytelling: A Human Technology that Leaves its Mark
Research Methodologies

Storytelling: A Human Technology that Leaves its Mark

Engage consumers and their emotions through good storytelling.

Ellen Baron

Ellen Baron

Owner and CEO at Ruby Cha Cha

Searching for the Why in AI
Artificial Intelligence and Machine Learning

Searching for the Why in AI

Asking ‘why’ separates humans from AI technologies.

Jason Smikle

Jason Smikle

Managing Director at fNograph

Why “Scoping” Research Could be Your Biggest Problem

Why “Scoping” Research Could be Your Biggest Problem

Linking scoping research, and confirmation bias.

Ujwal Arkalgud

Ujwal Arkalgud

Using AI to Conduct Qualitative Interviews is Faster, Less Expensive and Viable
Laura Craig

Laura Craig

Co-founder CRIS Research, Owner at Elsient

Communities: There’s An App For That!
Research Technology (ResTech)

Communities: There’s An App For That!

Unleash the true power of your community using apps.

Dan Fleetwood

Dan Fleetwood

President, Research & Insights at QuestionPro

Why You Shouldn’t Run From Crowds
Research Methodologies

Why You Shouldn’t Run From Crowds

Keaton Swett explains the power of crowdsourcing.

Keaton Swett

Keaton Swett

Co-Founder, CEO at MindSumo

Premiumization: The Key to Brand Growth
Brand Strategy

Premiumization: The Key to Brand Growth

How premiumization is changing consumers habits.

Jason Martuscello

Jason Martuscello

Business Strategist at BEESY

Unlocking the Power of Generations
Brand Strategy

Unlocking the Power of Generations

Generational research can help improve insights.

Elli Denison

Elli Denison

Director of Research at The Center for Generational Kinetics

Why Simple is Sometimes Best
Customer Experience (CX)

Why Simple is Sometimes Best

Going back to the basics of listening to customers and quickly applying insights

Georgina Nelson

Georgina Nelson

Founder & CEO at TruRating

Breaking the Rules of Ethnography: From Observer to Intruder
Research Methodologies

Breaking the Rules of Ethnography: From Observer to Intruder

How to adopt a more challenging, confrontational model of ethnography.

Natalie Swanson

Natalie Swanson

Size Doesn’t Matter… as Much as We Thought
Research Methodologies

Size Doesn’t Matter… as Much as We Thought

Using data journalism to bridge the gap between analysts and decision makers.

Isabelle Marchand

Isabelle Marchand

Data Journalist at Lloyds Banking Group

Why Location Still Matters
Data Quality, Privacy, and Ethics

Why Location Still Matters

The use of digital services is underlined by the physical locations and geographical contexts of where people live.

Richard Jerome

Richard Jerome

Staying Alive – How to Stay Competitive With Constant Change
CEO Series

Staying Alive – How to Stay Competitive With Constant Change

Traditional CPG companies need to adopt a more agile and data-driven approach to compete with new online retailers.

Thor Olof Philogène

Thor Olof Philogène

CEO & Founder at Stravito

Taking a Stand: The Value of Neuroscience in Socially-Charged Advertising
Brand Strategy

Taking a Stand: The Value of Neuroscience in Socially-Charged Advertising

Using neuroscience for insights into socially-charged advertising messaging.

Nikki Westoby

Nikki Westoby

Can Augmented Intelligence Help the Disappearing Consumer Insights Department Survive?
Sjoerd Koornstra

Sjoerd Koornstra

Less Is More

Less Is More

Less is more for data visualization and storytelling.

Tara Beard-Knowland

Tara Beard-Knowland

Thinking With Our Hands
Research Methodologies

Thinking With Our Hands

Using “Design Thinking” to remove the separation between the creative and research process.

Janine Katzberg

Janine Katzberg

Senior Project Manager at Happy Thinking People

Congruence is King in the Realm of Six-Second Advertising

Congruence is King in the Realm of Six-Second Advertising

Ad placement is paramount to its success

Ashley Shelley

Ashley Shelley

Research Director at Ameritest

The Power of Fluent Devices

The Power of Fluent Devices

Well-loved brand characters provide familiarity for consumers

Ellen de Kruijf

Ellen de Kruijf

Country Director Netherlands at System1

Influence Your Marketers, or Else
CEO Series

Influence Your Marketers, or Else

What makes influencers so special and does it make them marketers?

Mardien Drew

Mardien Drew

Blinded by Belief & The Insanity Equation
Insights Industry News

Blinded by Belief & The Insanity Equation

The importance for the insights community to challenge precedents and look for change

Stefan Kulik

Stefan Kulik

Data Storytelling for the Win
CEO Series

Data Storytelling for the Win

Using storytelling techniques in presentations is the most effective way to strengthen its impact

Jackie Cuyvers

Jackie Cuyvers

CEO at Convosphere

The 21st Century CMO – Findings from the Nielsen CMO Report 2018
CEO Series

The 21st Century CMO – Findings from the Nielsen CMO Report 2018

How marketers are moving toward digital strategies for increased ROI

Brett House

Brett House

Nielsen at VP, Product Marketing and Strategy

Creative Bravery: A Means to Profitable Growth

Creative Bravery: A Means to Profitable Growth

The call for brands to take creative risks in advertising

Bianca Pryor

Bianca Pryor

Senior Vice President at System1 Research

How to Bridge Strategy & Activation in an Agile Way

How to Bridge Strategy & Activation in an Agile Way

Using data to identify triggers and maximize reach of highly-valued, targeted segments

Matt Warta

Matt Warta

Life After Cambridge Analytica: Why a New Data Economy is Emerging

Life After Cambridge Analytica: Why a New Data Economy is Emerging

In order to thrive, companies must fight for users’ data rights in this new digital environment

Tuomas Syrjänen

Tuomas Syrjänen

Representative Intelligence
CEO Series

Representative Intelligence

Generating insights in minutes by using AI in online conversations

Gary Ellis

Gary Ellis

Co-Founder & COO at Remesh

Product Usage Insights with AI
Research Technology (ResTech)

Product Usage Insights with AI

Testing product prototypes and understanding consumer behaviour with an objective, data-backed approach

Kushank Poddar

Kushank Poddar

Head of Business at Karna AI

Is “System 1” & “System 2” Still Relevant for Consumer Insights?
Research Methodologies

Is “System 1” & “System 2” Still Relevant for Consumer Insights?

Breakthroughs in cognitive science to transform methods to understanding consumer behavior

Jason Martuscello

Jason Martuscello

Business Strategist at BEESY