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A 2021 study reveals the value of unsolicited customer opinions.
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An update and analysis on the current state of the industry.
Social media analytics appears to finally be on the path of exponential growth.
The potential of insights by the adoption of digital methodologies for social listening
In the not-so-distant future, market research will be available and affordable to companies of all sizes.
What differentiates the more than 1,000 social media monitoring tools that are currently available?
Social media listening becomes exponential when integrated with tracking surveys and behavioral metrics.
Two out of the top 3 trends in market research repeatedly reported by Greenbook’s GRIT report are social listening and online communities.
What is the impact of the digital era on traditional market research agencies? If they remain traditional, the impact will not be good!
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