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Denyse Drummond-Dunn
Founder / President & Chief Catalyst at C3Centricity
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Customer Experience (CX)
People Come First, Or Do They?
Marketing is mutating and the role of the CMO is changing because the customer too is changing.
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Research Methodologies
Why Marketing Doesn’t Always Get the Research it Needs, But Usually What it Deserves
Poor briefing by marketing which results in a poor market research brief to the supplier.
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