Save to my lists

Rival Technologies

Chicago, Illinois

Software & Technology

Rival Technologies is a mobile-first conversational market research platform that captures authentic, genuine, and in-the-moment insights.

Why choose Rival Technologies

Respondent experience

Agility and flexibility

Integrated services

Community management

Reporting & storytelling

About

Rival Technologies is the pioneer and leader in conversational market research technology and the leading authority on insights communities, voice of market, agile research and brand experience predictor.

Our platform transforms conventional surveys into personalized research experiences that emulate the way people communicate today. Built by a team with over 30 years of deep research experience, Rival brings both the voice of the customer and market, into the boardroom to answer essential business questions. Rival’s conversational approach, amplified by the power of AI drives higher response rates, boosts engagement, and accelerates time-to-insights. Our customers get faster, richer and more authentic insights with less time and effort. 


Rival Technologies is used by some of the most innovative research teams in the world, including Coca-Cola, Warner Brothers Discovery, Kimberly-Clark, and Oura. Rival Technologies is part of Rival Group and a sister company to Reach3 Insights, an award-winning full-service research firm. It also offers flexibility to its clients on the support model – DIY, Do-it-together and full consulting service with Reach3.

Gallery

INFO

International capabilities

United States of America, United Kingdom, Australia, Canada

Industry affiliations

ESOMAR (International)

Insights Association (United States)

Key personnel

Andrew Reid

CEO & Founder

Kelvin Claveria

Director of Demand Generation

Paula Catoira

Chief Marketing Officer

HIPAA Compliant

Software / Platform Details

Solution deployment

Cloud, SaaS, Web-Based

Products

Community 2.0

Visit website

Rival Technologies’ Insight Community solution offers a conversational research approach to capture real-time customer insights by replacing traditional e-mail surveys with mobile-first, personalized experiences. The platform uses AI-empowered technology to capture both quantitative and qualitative ...

Show more

Resources

Published on Greenbook

Reimagining Insight Communities: 3 Strategies to Maximize Engagement and Research ROI

Partner Content

Reimagining Insight Communities: 3 Strategies to Maximize Engagement and Research ROI

Discover the power of insight communities to enhance your research team's impact by optimizing recruitment, engagement, and distribution strategies.

Jennifer Reid

Jennifer Reid

Co-CEO and Chief Methodologist at Rival Group

New Research: How Chat Surveys Sent via Messaging Platforms Affect the Respondent Experience

New Research: How Chat Surveys Sent via Messaging Platforms Affect the Respondent Experience

In a recent research on research, Rival Technologies examines how chat surveys impact the respondent experience.

Jennifer Reid

Jennifer Reid

Co-CEO and Chief Methodologist at Rival Group

AI in Market Research Shines a Light on Research Itself

AI in Market Research Shines a Light on Research Itself

Explore AI's impact on market research and discuss the need to examine participant experience, survey design, and data quality for better insights.

Andrew Reid

Andrew Reid

CEO and Founder, Rival Technologies at Rival Group

To Be Truly Mobile-First in 2019, Consider Your Customers’ Micro-Moments

Partner Content

To Be Truly Mobile-First in 2019, Consider Your Customers’ Micro-Moments

“Micro-moments” are more than a trend—it is a real opportunity to create engagement with customers.

Andrew Reid

Andrew Reid

CEO and Founder, Rival Technologies at Rival Group

How the NHL’s Vancouver Canucks Creates the Ultimate Fan Experience Using In-the-Moment Insights
Kelvin Calveria

Kelvin Calveria

Marketing Director at Rival Technologies

Reimagining Insight Communities: 3 Strategies to Maximize Engagement and Research ROI

Partner Content

Reimagining Insight Communities: 3 Strategies to Maximize Engagement and Research ROI

Discover the power of insight communities to enhance your research team's impact by optimizing recruitment, engagement, and distribution strategies.

Jennifer Reid

Jennifer Reid

Co-CEO and Chief Methodologist at Rival Group

New Research: How Chat Surveys Sent via Messaging Platforms Affect the Respondent Experience

New Research: How Chat Surveys Sent via Messaging Platforms Affect the Respondent Experience

In a recent research on research, Rival Technologies examines how chat surveys impact the respondent experience.

Jennifer Reid

Jennifer Reid

Co-CEO and Chief Methodologist at Rival Group

AI in Market Research Shines a Light on Research Itself

AI in Market Research Shines a Light on Research Itself

Explore AI's impact on market research and discuss the need to examine participant experience, survey design, and data quality for better insights.

Andrew Reid

Andrew Reid

CEO and Founder, Rival Technologies at Rival Group

To Be Truly Mobile-First in 2019, Consider Your Customers’ Micro-Moments

Partner Content

To Be Truly Mobile-First in 2019, Consider Your Customers’ Micro-Moments

“Micro-moments” are more than a trend—it is a real opportunity to create engagement with customers.

Andrew Reid

Andrew Reid

CEO and Founder, Rival Technologies at Rival Group

How the NHL’s Vancouver Canucks Creates the Ultimate Fan Experience Using In-the-Moment Insights
Kelvin Calveria

Kelvin Calveria

Marketing Director at Rival Technologies