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Chicago, Illinois
Why choose Rival Technologies
Respondent experience
Agility and flexibility
Integrated services
Community management
Reporting & storytelling
Rival Technologies is the pioneer and leader in conversational market research technology and the leading authority on insights communities, voice of market, agile research and brand experience predictor.
Our platform transforms conventional surveys into personalized research experiences that emulate the way people communicate today. Built by a team with over 30 years of deep research experience, Rival brings both the voice of the customer and market, into the boardroom to answer essential business questions. Rival’s conversational approach, amplified by the power of AI drives higher response rates, boosts engagement, and accelerates time-to-insights. Our customers get faster, richer and more authentic insights with less time and effort.
Rival Technologies is used by some of the most innovative research teams in the world, including Coca-Cola, Warner Brothers Discovery, Kimberly-Clark, and Oura. Rival Technologies is part of Rival Group and a sister company to Reach3 Insights, an award-winning full-service research firm. It also offers flexibility to its clients on the support model – DIY, Do-it-together and full consulting service with Reach3.
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HIPAA Compliant
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Cloud, SaaS, Web-Based
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Explore Market Research Specialties, Industries, Markets and Business Issues covered by this company.
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Community 2.0
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Rival Technologies’ Insight Community solution offers a conversational research approach to capture real-time customer insights by replacing traditional e-mail surveys with mobile-first, personalized experiences. The platform uses AI-empowered technology to capture both quantitative and qualitative ...
Voice of Market
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Conversational insights and best in-class panels, together for the first time, all from within the Rival platform. ...
Resources
Published on Greenbook
Partner Content
Discover the power of insight communities to enhance your research team's impact by optimizing recruitment, engagement, and distribution strategies.
In a recent research on research, Rival Technologies examines how chat surveys impact the respondent experience.
Explore AI's impact on market research and discuss the need to examine participant experience, survey design, and data quality for better insights.
Partner Content
“Micro-moments” are more than a trend—it is a real opportunity to create engagement with customers.
How NHL’s Vancouver Canucks improved fan engagement.