What is Feeling Mutual?
Feeling Mutual is an insight and strategy consultancy, that inspires ideas that work, from CX to digital innovation, NPD and advertising.
We are proud to have won or been nominated for the 'Market Research Excellence' Awards from Quirks 2020 and 2021, The 2012 Admap Silver Prize for the vision of Planning and Insight, for best independent consultancy at the MRS (Market Research Society) 2017, 2019 awards and in 2021, to have been shortlisted for the AQR (Association of Qualitative Researchers) Qualitative excellence award in 2021, 2022 and 2024 and for the Wendy Gordon Pioneer Award in 2025.
Clients include Google, Amazon, BBC, UEFA, The AA, Sony and leading digital transformation, innovation and advertising consultancies. Amongst our case studies are significant boosts to client sales related to research recommendations and multiple Cannes Lions awards for advertising we helped develop.
We specialise in online and mobile auto-ethnography research, to get closer to people's actual behaviour, motivations and needs, leveraging AI to augment and provide efficiences to how I work. I have also trained over 100 researchers in this progressive method.

Feeling Mutual Services and Expertise
Explore market research solutions, industries, markets, and business issues covered by Feeling Mutual