Are people using the same apps they turned to during lockdown?
Safety. Loyalty, Purpose. How brands can adapt to surprising, new customer behaviors.
The financial services industry is notoriously change-adverse. Can it evolve fast enough to meet customer expectations?
How Healthcare, Shopping, Technology, Financial Services, and Travel and Tourism are overcoming changes in the consumer and cultural landscape.
Insight into how consumer behavior has changed during COVID-19.
A look into the potential long-term impact of working remotely.
A look into the future of the healthcare industry post-COVID-19.