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Data Quality, Privacy, and Ethics
January 28, 2025
Protect market research from malicious traffic with firewalls and traffic filtering. Analyze patterns, update systems, and train teams for data security.
In market research, accurate data is essential for making informed decisions. However, malicious traffic like bots, fake clicks, and spam can distort your data, leading to unreliable insights and wasted resources. According to a study, up to 47% of internet traffic may come from non-human sources, including bots and fraudulent users, which can disrupt your research efforts. In order to ensure the data quality is without compromise, one must define and mitigate malicious traffic. In this guide, you’ll learn practical strategies to identify and avoid harmful traffic, helping you ensure the integrity of your market research.
In market research, integrity of the data is of utmost importance and in such cases, malicious traffic can be regarded as a very subtle and destructive threat. First, let's understand the concept of malicious traffic, its sources, and how it impacts your market research.
Malicious traffic refers to any non-genuine activity on your website, survey, or platform. Most of the time, traffic is caused by bots, which are automated programs that perform human-like activities, or artificial accounts whose purpose includes system manipulation or over-saturation. A major form of malicious traffic is a DDoS attack (Distributed Denial of Service), where a network is flooded with fake requests, overloading servers and disrupting normal operations”.
In other contexts, bots deploy malicious traffic in order to fill out surveys and impersonate users visiting the website or ads, generating an impression of an exaggerated user interest.
When it comes to market research, most of the malicious traffic stems from the following sources:
All the aforementioned factors can alter the credibility of your results, often leading you to make decisions based on inaccurate or skewed data.
The damage that malicious traffic does to your research is quite dire. Bots and fake users that engage with your platform end up artificially boosting important metrics such as engagement, clicks, or even survey responses.
This gives you a skewed perception of your target demographic and ultimately results in drawing unfounded conclusions which can lead to poor business decisions. For instance, if there are a lot of survey responses coming from bots, there are chances that you will be implementing features or strategies that are ineffective for your real users.
As you collect data for market research, you want to be confident that it’s genuine and reliable. But on the other hand, fake traffic may get into your research and create an illusion of inaccurate results which can harm your business. Learning how this sort of traffic can be differentiated would help improve the quality of your data.
There are several red flags to watch for when spotting malicious traffic. High bounce rates, for example, would indicate that fake users are coming to the page and instantly leaving without spending a single minute on it. It is also possible for your page to have unusual traffic spikes at odd hours or a surge of visitors from unexpected locations.
Bots or spam users have a persistent behavior that never matches a normal user, hence, this kind of behavior points out towards them. Furthermore, there are any unusual repetitive clicks and forms are filled out as fast as possible. In that case, these also mean something is automated or that the responses given were bot-generated.
There are multiple ways to get rid of fake traffic before it renders your data useless. Google Analytics, for example, lets you monitor behavior patterns, set up filters, and even exclude known bot traffic. There are some other tools like DataDome, BotGuard etc. which do the same task of monitoring bots and blocking harmful traffic aimed solely towards altering your data. Combining these tools with regular IP filtering can further help you control and refine incoming traffic.
Malicious traffic can corrupt your data, affect the speed of your systems and expose key information. T o protect your website and business from this kind of harmful traffic, below are some Helpful solutions that you can use:
Google Analytics, Cloudflare among other advancements have made it easier to analyze and monitor web traffic. By evaluating trends, these tools prevent suspicious activity such as a rapid influx of visitors from one address or an unrestricted number of attempts to have access to more than one page. This way, you can catch potentially malicious traffic early and ensure that the data you're collecting remains accurate and valuable.
One effective way to prevent bots from interacting with your site is by using CAPTCHA. Generally, CAPTCHA tools are employed in cases where there is a need to verify identity by means of images or math whereby it is simple for human beings and more difficult for computers. In placing a restriction on visitors by asking them to complete a CAPTCHA, you are adding another layer of protection against bot traffic which will enhance your analytics.
Most of the malicious attempts originate from specific wallets or certain ranges of IP addresses. In order to improve security, one can implement IP address filtering and geo-blocking to prevent access to regions where the target audience does not reside or where there are lots of malicious activities. Most analytics and web hosting services help in blocking unwanted visitors by choosing or blocking or filtering traffic based on IP address, which is very useful in keeping unwanted visitors away.
Monitoring user activity is an important step toward identifying anomalies that are not human-related. For instance, if a visitor is visiting a number of pages in a very short time, stays on a page for a shorter time than expected, and even continuously tries to bypass fences, these are some of the measures that indicate bot traffic. By regularly monitoring behavior patterns, you can catch and block these actors before they skew your data or cause other issues.
Collecting data is an exercise that should be taken very seriously. In light of the recent concerns surrounding the issue of data privacy, it becomes crucial for researchers to put measures in place in order to protect their respondents, and in this way secure their research. Here are three basic but effective practices that can be used in order to enhance the security of data.
The first step in secure data collection is managing how your surveys are distributed. Further, one needs to avoid the use of publicly available links as they increase the chances of unauthorized responses to the surveys and breaches in the data. Instead, use customized survey invitations. Limited access means only the intended respondents can access the survey, thus ensuring the accuracy of the responses and only the target audience is involved.
Verification is one other important way of confirming that the person responding to your survey is indeed who they claim to be. This can be effectively done through the issuance of unique identifiers such as a single-use link or code to each respondent. This step also inhibits the filling of the surveys by the same person multiple times making it difficult for bots and fake responses that corrupt the data provided.
Another method that decreases the likelihood of information being compromised is a multi-layered structure. Using several strategies such as encryption, control, and firewalls builds layered structures. For example, encryption of data when transferred and when idle or stored ensures that any intercepted data remains inaccessible.
Trends are constantly changing in the realm of cyberspace, therefore, it is very important to keep an eye on security. Regularly reviewing and updating your security measures can help you safeguard and strengthen both your data and your systems. Here are three simple steps that can help you:
Audits are very important as they gauge the source of the website’s traffic and the authenticity of the traffic. Studying your traffic closely can help you spot any weird signals such as spikes of traffic coming from new regions or unusual behaviors which indicate hostility of some sort. These audits also help you in knowing the integrity of your data and whether it has not changed in any way. Regular audits are a good method to avoid cyberattacks as they also allow to identify the issues early allowing the organization to limit the damage and loss.
The cyber threat landscape is constantly changing and therefore it’s critical to know what’s new. Engaging in security news, subscribing to threat intelligence services and taking security awareness courses can help you get ready for an evolving threat landscape. Understanding the change in patterns of malicious activities like the use of advanced bots or phishing instruments will enable you to anticipate threats before they occur.
Old tools and software are often exploited by attackers to gain initial access. To ensure that you are protected from potential threats, regular updates on security software such as anti-viruses, operating systems and even tools are most required. Easier said than done, regular automated updates can help in making this task less challenging as well as setting reminder for critical tools so as not to forget installing security patches.
Market research data integrity is imperative for correct and reliable research outcomes. This is aimed at ensuring that your research findings are intact, enabling you to derive correct and reliable conclusions, and catering to your client's confidentiality. Efficient and successful market research can only be achieved when confidentiality is given maximum attention.
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The views, opinions, data, and methodologies expressed above are those of the contributor(s) and do not necessarily reflect or represent the official policies, positions, or beliefs of Greenbook.
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