CyberFacility® by Civicom Marketing Research Services

Online IDIs and focus groups platform featuring integrated proprietary audio conferencing and web rooms hosted in our secure private cloud.

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What is CyberFacility®

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Civicom CyberFacility® for IDIs and focus groups integrates our proprietary audio conferencing technology with secure web rooms hosted on our private cloud. Features include enhanced audio/video quality for clear, high-delity responses, built-in polling, and private chat capabilities for interviewer...

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Key features:

Technical Know-How

Proactive respondent tech checks to ensure smooth, uninterrupted sessions

Total Project Oversight

We handle the details: scheduling, tracking, and final deliverables

Interactive Whiteboard

Real-time co-creation using sticky notes, marking tools, and media uploads

Dynamic Breakout Rooms

Independent small-group tasks with individual session recording

Enhanced Security Measures

Proprietary material protection via watermarking and respondent anonymity

Expanded Polling Options

Deploy expanded polling options for immediate single or multi-choice insights

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INFO

P.O. Box 4689

Greenwich, CT,
United States

06831

Metro: New York (NY)

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Civicom Marketing Research Services

203-413-2423

P.O. Box 4689, Greenwich, Connecticut, 06831, New York (NY)

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Civicom Marketing Research Services - UK

+44 (0)207.097.0376

12 Crayle House, Washboard Close, London, United Kingdom, W3 8DW

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ESOMAR (International)

Insights Association (United States)

AMA (United States)

ARF (United States)

QRCA (United States)

MRS (United Kingdom)

AQR (United Kingdom)

Intellus (International)

EphMRA (International)

AAPOR (United States)

United Kingdom - BHBIA, ICG

Rebecca West

Global President, Research Services Group

(203) 413-2423

Annie McDannald

Global Vice President

(203) 413-2423