2024 GRIT Insights Practice Report

Data collected

Q1 2024

Published

May 2024

What’s inside:

The 2024 GRIT Insights Practice Report details trends in usage of new (and established) research methodologies, how buyers choose providers and partners, how organizations develop and socialize insights, how technology impacts workflows for both brands and suppliers, and emerging best practices that will define the future of our industry.

Major themes:

  • A new GRIT buyer segment: data and analytics 

For the first time, we compare buyer-side professionals who focus on market research to those who focus on data and analytics. What does this mean for how they should collaborate? What could it mean for how suppliers approach prospects?

  • Buyers turn up the heat on sample quality

Sample availability, respondent quality, and fraud are causing insights professionals to miss deadlines and, in some cases, make poor business decisions. From fraud detection to custom panels, the industry is fighting back. Who’s winning and what’s working?

  • AI, Automation, & Analytics: The Axis of Insights?

Insights professionals are closely monitoring AI use cases, technology innovations, and all kinds of analytics for all types of data. When the three come together, doors open, revealing previously unimaged opportunities. What tools are being created and adopted - and who’s leading the way? 

  • Synthetic Sample and Synthetic Data

The advent of GenAI has created new opportunities for synthetic sample and synthetic data, and adoption and trial are growing in every segment. Who are the early adopters and how much traction have they gained in regular usage?

  • Tough times for suppliers

After a stunning rebound from the devastation of COVID, suppliers report some of the worst numbers ever in GRIT. Automation and technology enable buyers to take more work in-house, and cut-rate competitors make it tough to sell projects on value. Are suppliers misaligned with rapidly changing buyer needs and practices or will this pass?

About the results: 

The GRIT Report gathers data from insights professionals around the world, covering both brand-side and supplier-side perspectives. We break down each topic by eight segments to provide you with the granularity you need to understand industry trends and apply them to advancing your career and growing your business.

 

Contents

1

Overview

Foreword

Executive Highlights

Design, Methodology, and Sample

2

The Practice of Insights

Industry Buzz Topics

Roles of Insights Professionals

Scope of Insights Impact

Sample Quality & Availability

A Day in the Life

The Learning Professional

3

Trends in Methodologies and Approaches

Insights’ Hottest Methods!

Survey Research

Focus Groups and IDIs

Sample

Observational Research

Biometrics and Neuroscience

Data and Analytics

Other Methodologies

4

The Management of Insights

Management Strategies

Investment Trends

Research Automation

Criteria for Methods and Suppliers

Business Outlook

Where should we send your 2024 GRIT Insights Practice Report

We`ll send you only our best insights content. We won`t spam you or share your information.

Expert commentary

The Automation Era: The Rise of AI in Qualitative Research
Laura Pulito
The Automation Era: The Rise of AI in Qualitative Research

Recollective Inc.

The Automation Era: The Rise of AI in Qualitative Research

AI integration is revolutionizing qualitative research and shaping the industry's future by using AI tools for efficient analysis and personalized insights.

By Laura Pulito

Vice President of Research at Recollective Inc.

Hot or Not? Unmasking the Trendiest Insights Methods
Lava  Kumar
Hot or Not? Unmasking the Trendiest Insights Methods

Entropik

Hot or Not? Unmasking the Trendiest Insights Methods

Discover changing customer insights methods. Learn about online communities, surveys, Big Data analytics, and AI's influence on research strategies.

By Lava Kumar

Founder and CPO at Entropik

Career Success in the AI Era
Rick Kelly
Career Success in the AI Era

Fuel Cycle

Career Success in the AI Era

Navigate the AI era by upskilling amid automation, learn how autonomous AI systems create efficient workflows. Embrace continuous learning for career success.

By Rick Kelly

Chief Strategy Officer at Fuel Cycle

The Automation Era: AI Tooling and the Magnification of Consequences
Monica Bush
The Automation Era: AI Tooling and the Magnification of Consequences

Tango, a division of Blackhawk Networks (BHN)

The Automation Era: AI Tooling and the Magnification of Consequences

Discover how AI tools enhance fraud detection, emphasizing transparency, fairness, and privacy. Navigate the automation era with trust and efficiency.

By Monica Bush

VP of Information Security at Tango, a division of Blackhawk Networks (BHN)

Continuous Improvement and a Holistic Approach to Data Quality
Steven Millman
Continuous Improvement and a Holistic Approach to Data Quality

Dynata

Continuous Improvement and a Holistic Approach to Data Quality

Ensure reliable survey data by tackling respondent fraud and disengagement. Sustain engagement and stay ahead of fraudulent practices for accurate results.

By Steven Millman

Global Head of Research & Data Science at Dynata

Reclaim Your Peace of Mind: B2B’s Entering Its New Standard of Truth
Sascha Eder
Reclaim Your Peace of Mind: B2B’s Entering Its New Standard of Truth

NewtonX

Reclaim Your Peace of Mind: B2B’s Entering Its New Standard of Truth

Uncover the truth behind B2B data reliability issues and embrace a future of trust and authenticity. Join industry leaders in a quest for accurate information.

By Sascha Eder

CEO & Co-Founder at NewtonX

A Day in the Life of the Full Service Researcher. A Personal Perspective
Andrew Kelly
A Day in the Life of the Full Service Researcher. A Personal Perspective

Displayr

A Day in the Life of the Full Service Researcher. A Personal Perspective

Uncover the trends in full-service research. Learn how technology and generative AI are reshaping the industry and positioning researchers for strategic roles.

By Andrew Kelly

Product Marketer (and ex-researcher) at Displayr

Embracing Innovation: The Transformative Impact of the ‘Hottest Technologies’ in Market Research
Kathryn Topp
Embracing Innovation: The Transformative Impact of the ‘Hottest Technologies’ in Market Research

Yabble

Embracing Innovation: The Transformative Impact of the ‘Hottest Technologies’ in Market Research

Discover the future of market research with chatbots and synthetic samples. Enhance insights, reduce costs, and overcome data collection challenges.

By Kathryn Topp

Founder & CEO at Yabble

Market Research Merry-Go-Round: Not So Merry
Market Research Merry-Go-Round: Not So Merry

Market Research Merry-Go-Round: Not So Merry

Explore the intricate landscape of market research metrics through The GRIT Report, highlighting the hurdles organizations face in achieving their goals.

By Gen2 Advisors

Tomorrow’s Business Today With an Intelligent Data Strategy
Torbjörn Andersson
Tomorrow’s Business Today With an Intelligent Data Strategy

Forsta

Tomorrow’s Business Today With an Intelligent Data Strategy

Prioritize data ownership and platform selection for informed decisions. Stay competitive with a robust data strategy for AI integration and tangible outcomes.

By Torbjörn Andersson

Managing Director at Forsta

Surveying the Future: Thoughts on Market Research in the Digital Age
Steve Seiferheld
Surveying the Future: Thoughts on Market Research in the Digital Age

Suzy

Surveying the Future: Thoughts on Market Research in the Digital Age

Discover the significance of online surveys in the digital era, adapting to evolving user behaviors with a focus on data quality and innovative strategies.

By Steve Seiferheld

Sr. Director, Center of Excellence Research & Design Strategy at Suzy

Principles to Follow for Success with Synthetic Sample
Neil  Dixit
Principles to Follow for Success with Synthetic Sample

Glimpse

Principles to Follow for Success with Synthetic Sample

Embrace the future of market research by combining human insights and reliable synthetic samples for unbiased research and enhanced brand perception.

By Neil Dixit

Founder and CEO at Glimpse

Why Insights Improve When Survey Respondents Pay You
Narek Vardanyan
Why Insights Improve When Survey Respondents Pay You

Prelaunch.com

Why Insights Improve When Survey Respondents Pay You

Gain insights on customer profiles, pricing, & product usage with our survey platform. Incentivize with deposit payments for accurate data & feedback.

By Narek Vardanyan

CEO at Prelaunch.com

Sample Marketplaces, Programmatic Sample and the Economy of Fraud
Greg Matheson
Sample Marketplaces, Programmatic Sample and the Economy of Fraud

Quest Mindshare

Sample Marketplaces, Programmatic Sample and the Economy of Fraud

Discover sample marketplaces, programmatic sampling shaping online industry, impacting fraud economy on our site.

By Greg Matheson

Co-CEO at Quest Mindshare

Related learning

See latest on GRIT

It is Time to Quit the Mobile Sampling Skepticism

It is Time to Quit the Mobile Sampling Skepticism

Today’s consumers are overflowed with product choices, constantly pinging smartphones, and that pot of pasta that is about to boil over. It’s your lif...

Jesper Kvisgaard

Jesper Kvisgaard

CCI Director at CO-RO

Neuroscience in Market Research: Beyond the Hype

Neuroscience in Market Research: Beyond the Hype

In 2011, neuroscientist T. Sigi Hale PhD was principal researcher (known in academia as principal investigator) leading a National Institute of Health...

Hunter Thurman

Hunter Thurman

President at Alpha-Diver

Who Are You Asking? New Thinking in Online Research
Research Methodologies

Who Are You Asking? New Thinking in Online Research

So much of our work has shifted online, leading to a heightened awareness of our industry’s need for humanization. It has become clear to most that th...

Rafał Sobczak

Rafał Sobczak

CEO at SoftArchitect

Using Data Science to Trust but Verify
Research Methodologies

Using Data Science to Trust but Verify

Demand for insights about customer experience is more urgent than ever. Whether it’s in-depth strategic research led by insights professionals or cust...

Bonnie Breslauer

Bonnie Breslauer

Chief Customer Officer at DISQO

The Research Fraud Squad: On the Trail of Data Quality
Leonard Murphy

Leonard Murphy

Chief Advisor for Insights and Development at Greenbook

Data Synthesis and Meta-Analysis in Market Research
Focus on APAC

Data Synthesis and Meta-Analysis in Market Research

What synthesis is, why it’s important, and how to do it in MR.

Simon Edwards

Simon Edwards

President at The Research Society Australia

Is Analysis of Open-Ended Responses Generating Core Insights?

Is Analysis of Open-Ended Responses Generating Core Insights?

The challenges and benefits of analyzing open ends to reveal insights.

Jared Feldman

Jared Feldman

Founder & CEO at Canvs AI

Why It’s Time for Insights Professionals to Take Their Research In-House
Research Methodologies

Why It’s Time for Insights Professionals to Take Their Research In-House

The wide-ranging benefits of bringing your market research in-house.

Jeremy King

Jeremy King

CEO at Attest

Sign Up for
Updates

Get content that matters, written by top insights industry experts, delivered right to your inbox.

67k+ subscribers

Get involved

Our annual GRIT reports are a culmination of invaluable feedback from thousands of professionals in the insights community, making your voice essential to the creation of these renowned resources each year!