Grupo Macroinvest is a Dominican Republic-based firm specializing in customer experience and service quality. With more than 15 years of experience, they provide services such as mystery shopping, mystery calling, satisfaction surveys, service diagnosis, training, and culture-of-service programs
Mystery Shopping
Qualitative Consultant
Data Collection
Data Collection
Recruiting
Mystery Shopping
Santo Domingo, Dominican Republic
Jeddah, Saudi Arabia
Customer Experience Benchmark Studies
Customer Satisfaction Research
Service Quality Needs & Measurement Research
Customer NPS Measurement
Mystery Shopping
Consumer Market Research
Data Collection Field Services
Online Quantitative Data Collection Methods
Mystery Shopping
Qualitative Market Research Services