KLC

KLC delivers always-on human insight. We’ve been building custom online research communities (MROCs) longer than almost anyone and our solutions help companies build better experiences, better marketing, and better products! For more than 25 years, KLC has connected brands with their customers through our online community and co-creation expertise. Our agile communities deliver deep human insights quickly and give brands always on access to their customers.

Our proprietary community platform gives you access to all the research tools you would expect plus our proprietary CrowdWeaving® innovation methodology. CrowdWeaving® regularly helps our customers build incredible products, services, and messaging.

Why KLC? Here’s why we think you’ll love working with us:

Experience & Expertise: Building and managing communities is not a side business for us. In fact, delivering high quality insights via communities is our only focus and we’ve been building successful insights communities for more than 20 years—longer than almost anyone else!

Customer Satisfaction: We work hard to keep our clients happy, and senior researchers are involved with every account. That’s why more than 90% of our clients renew after their first year and many have been with us for five years or longer.

Speed & Flexibility: Many fast solutions come with lots of restrictions and limited flexibility—not ours! We provide custom research designed by experts at the speed of cookie-cutter automated approaches.

Value: We deliver on quality and speed, but we also help our clients stretch their budgets. Many clients report savings of 50% or more compared to traditional approaches. If you need to do more with your budget, get in touch and let us show you what we can do for you!