Bellomy has been collecting data through phone interview surveys for over 40 years at our US-based call center. Our trained interviewers are available 7 days a week.
Paired with other collection methods, phone surveys help companies reach a truly representative sample of their customer or consumer base. You may be missing insights if you're only fielding surveys digitally. Phone surveys are also a great solution when you don't have a complete list of customers’ email addresses. Collecting data over the phone fills these gaps and can be an important facet in a comprehensive research program.
With Bellomy's telephone survey services, you get:
• Experienced Researchers: Leverage our 40+ years of experience as we design and manage your survey for optimal responses and feedback.
• Relatable Interviewers: Our highly trained team works from our North Carolina facility to dial and engage with customers and consumers on behalf of your company, 7 days a week.
• Superior Reporting: We provide analysis and distillation of results into an actionable summary of insights and recommendations that are focused on your larger business objectives.
• TCPA Compliance: No robocalls! We connect with cell phone users legally, and the interviewers interacting with your customers are protecting your brand.
• Top Security: Bellomy is SOC II and ISO certified—meeting the most strenuous security requirements.
• Full-Service Market Research: Your dedicated account team will collaborate with stakeholders; define your business objectives; design the survey(s) and optimize the phone survey for optimal data collection; conduct thorough testing/QA; collect, process, and clean the sample; implement the research with trained interviewers in the US; analyze findings; and report on insights. We can provide recordings and transcripts of interviews.
Connect with one of our phone survey experts to discuss your needs.