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White Plains, NY - Phone: (914) 761-1909 B2B International is a specialist business-to-business market research and intelligence consultancy working for clients on a worldwide basis.... |
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New York, NY - Phone: (212) 532-6028 We are the only research consultancy in the world that specializes in customer loyalty and engagement assessments.... |
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Omaha, NE - Phone: (402) 392-0755 Complete qualitative and quantitative research services. Specializing in customer advocacy and loyalty, ad testing.... |
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Princeton, NJ - Phone: (800) 444-4672 Part of Opinion Research Corporation Opinion Research Corporation is the market research industry's only global boutique... |
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Bloomfield Hills, MI - Phone: (248) 332-5000 Full-service market research firm specializing in customer satisfaction & loyalty, product & service quality, research design and statistical analysis... |
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Great Falls, VA - Phone: (703) 757-5213 Rockbridge Associates is a custom market research firm focused on the services, technology, and associations sectors.... |
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SIRS (Service Industry Research Systems) Highland Heights, KY - Phone: (859) 781-9700 An award-winning quantitative and qualitative full-service market research and consulting company... |
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Schwartz Consulting Partners, Inc. Tampa, FL - Phone: (813) 207-0332 Wildly engaged multi-lingual market research consultancy offering custom qualitative and quantitative services!... |
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Service Management Group, Inc. (SMG) Kansas City, MO - Phone: (816) 448-4500 SMG provides customer experience measurement for multi-unit companies, delivering actionable business intelligence and customer metrics.... |
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Oklahoma City, OK - Phone: 405-607-4664 Quality data collection in own call center. Focus group facility/experienced moderator. Intercept studies, kiosk, web-based research.... |
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| 11. |
New York, NY - Phone: (212) 787-8810 One-stop shop for superlative qualitative services from design and implementation (recruitment, moderating, interviewing) to analysis... |
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Chicago, IL - Phone: (312) 551-0505, ext. 121 Strategex specializes in qualitative and quantitative Voice of the Customer research serving B to B companies in the US and international markets.... |
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Fort Washington, PA - Phone: (215) 641-2200 TRC delivers creative research solutions and actionable results via a choice in methods, analytic acumen, and start-to-finish senior-level attention.... |
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New York, NY - Phone: (212) 481-4980 The leader in the provision of translations and interpreting services for marketing firms and marketing research with an experienced professional team... |
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Hermosa Beach, CA - Phone: (310) 318-2600 We generate strategic insights through the use of focus groups, mini-groups and one-on-one in-depth interviews... |
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Louisville, KY - Phone: (502) 753-5004 Full-service research firm with field service capabilities. Significant experience branding, advertising research, customer satisfaction and loyalty... |
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| 17. |
Turnkey Sports and Entertainment Haddonfield, NJ - Phone: (856) 685-1450 Turnkey Intelligence is a full-service market research suppplier with a specialty in the sports, sponsorship, and live entertainment industry. ... |
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Golden Valley, MN - Phone: (952) 941-6580 Ongoing customer experience measurement: real-time voice of the customer programs | customer satisfaction surveys | competitive benchmarking... |
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The Woodlands, TX - Phone: (281) 893-1010 VCR provides quality-driven qualitative and quantitative market research data collection and tabulation services to its clients... |
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Alameda, CA - Phone: (800) 657-9647 We offer insight …You gain the advantage. AFG conducts product and market research on behalf of our worldwide financial, software, telecommunications,... |
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Description of Customer Loyalty & Value Research
Market research vendors offering evaluation of the interest in and commitment to a brand, product or service. Browse companies that study consumer preferences, customer loyalty, and customer value.
Related Resources
Loyalty - How To Win Devotion From Your Customers | White Paper
Paul Hague, Director, B2B International
| Customer satisfaction does not necessarily equate to customer loyalty. Strong indications of loyalty include proactive factors such as personally advocating a product to a friend. Companies wary of hurting loyalty by introducing new suppliers are invited to learn how B2B International measures customer loyalty. | Read White Paper » |
Pricing Research - What Do Our Customers Value? | White Paper
Paul Hague and Matthew Harrison, B2B International
| Market research can aid businesses facing the challenge of pricing their goods and services by analyzing overt and hidden benefits facing customers. Conjoint analysis and SIMALTO analysis are techniques used by market researchers for assessing the value of an offering. A price tag based on objective assessment rather than judgement is the backbone of effective pricing. | Read White Paper » |
Serving Customers Through Loyalty Programs | Article
Amy Harvey, Rockbridge Associates
| Creating targeted loyalty programs is a key business strategy for building long-term relationships with customers. Rockbridge Associates shares their pointers for making customer loyalty programs work. | Read Article » |
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Services related to Customer Loyalty & Value Research
Types of Research
Brand Research > Brand Loyalty & Satisfaction
Consumer Research
Customer Satisfaction Benchmark Studies
Customer Satisfaction Research
Customer Service Quality Needs & Measurement
Research Techniques & Services
Market Research Consultants > Advertising & Communication
Market Research Consultants > Consumer Research
Market Research Consultants > Marketing & Marketing Effectiveness
Marketing Research Consultants
Omnibus Surveys - Consumers
Focus Group Moderators - Consumers
Audiences, Industries & Market Specialties
Consumers
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